What topics are covered in the initial training program for a Big Air Trampoline Park franchise?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
Approximately 90 days prior to the Projected Opening Date set forth on Attachment A or Franchisee's receipt of all required licenses, permits, and certifications, whichever comes later, provide Franchisee, or if Franchisee is an entity, a person designated to manage the Big Air Trampoline Business ("Designated Business Manager") and two additional person, without extra charge, with an initial training program.
The initial training program shall be for seven calendar days in Ladera Ranch, California (or other location designated by Franchisor).
Franchisor reserves the right to deliver some or all of the training program in an online format.
The training program may include a discussion of the System, techniques, procedures, methods of training and operation, advertising, sales techniques, promotional ideas, marketing plans, customer relations, patron safety, instructions on quality standards and practical experience in the operation of a Big Air Trampoline Business.
You must pay for airfare, lodging, meals, ground transportation, salaries and benefits and any other personal expenses for yourself and additional attendees which are incurred to attend training.
Source: Item 23 — RECEIPT (FDD pages 53–255)
What This Means (2025 FDD)
According to the 2025 FDD, Big Air Trampoline Park's initial training program covers a variety of topics related to the operation of the business. The training program may include discussions of the Big Air Trampoline Park System, techniques, procedures, methods of training and operation, advertising, sales techniques, promotional ideas, and marketing plans.
Customer relations and patron safety are also components of the training, ensuring franchisees understand how to interact with customers and maintain a safe environment. Furthermore, the training includes instructions on quality standards to ensure consistency across all Big Air Trampoline Park locations. Franchisees will also gain practical experience in the operation of a Big Air Trampoline Business.
The initial training program is conducted for seven calendar days in Ladera Ranch, California, or at another location designated by Big Air Trampoline Park. The FDD states that Big Air Trampoline Park reserves the right to deliver some or all of the training program in an online format. The franchisee is responsible for covering the costs of airfare, lodging, meals, ground transportation, salaries, benefits, and any other personal expenses for themselves and any additional attendees.