What is the standard for maintaining the Big Air Trampoline Business?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
ls, tools, services, equipment, inventory, products, signage, supplies and uniforms produced or approved by Franchisor for use by Franchisee may be used only in the manner and during the period specified by Franchisor.
- (f) Equipment, tools, Services, Products, inventory, supplies, signage, uniforms and other items must be added, eliminated, substituted and modified at the Big Air Trampoline Business as soon as possible in accordance with changes in Franchisor's specifications and requirements.
- (g) The Big Air Trampoline Business and everything related to the Big Air Trampoline Business must be maintained in good condition and must be kept clean, neat and sanitary. All maintenance, repairs and replacements reasonably requested by Franchisor or required in connection with the Big Air Trampoline Business must be promptly made including, but not limited to, regular maintenance and replacement of trampolines and climbing equipment. All employees must be clean and neat in appearance and wear appropriate Big Air Trampoline attire at all times.
- (h) No alterations of the Big Air Trampoline Business materially affecting the image of the Big Air Trampoline Business may be made except at Franchisor's request or approval, and any alterations must strictly conform to specifications and requirements established or approved by Franchisor.
- (i) The Big Air Trampoline Business and the Services provided and Products sold by Franchisee must comply with all applicable federal, state, and local laws, ordinances, rules, regulations and other requirements applicable to the care and safety of children, including securing all necessary licenses and complying with all licensing requirements and regulations, if any. Franchisee must obtain all business licenses and permits required by federal, state and local laws, ordinances, rules and regulations before operating its Big Air Trampoline Business. If Franchisee does not obtain all required permits and licenses and other certifications necessary to operate its Big Air Trampoline Business within nine months after Franchisee's execution of the Franchise Agreement, Franchisor may terminate this Franchise Agreement.
- (j) The employees, equipment, tools, supplies, inventory, products, and other items on hand at the Big Air Trampoline Business, must be at all times sufficient to efficiently meet the anticipated volume of business and to ensure the safety and security of Franchisee's patrons.
- (k) Franchisee shall maintain a competent, conscientious, and trained staff, and shall take such steps as are necessary to ensure that its employees preserve good customer relations; render competent, prompt, courteous, and knowledgeable service, and meet such minimum standards as Franchisor may establish from time to time in the Operations Manual or otherwise in writing. Franchisee shall conduct background checks on all employees as required by the terms of the Operations Manual.
Source: Item 23 — RECEIPT (FDD pages 53–255)
What This Means (2025 FDD)
According to Big Air Trampoline Park's 2025 Franchise Disclosure Document, maintaining the business involves several key requirements. The Big Air Trampoline Business and everything related to it must be kept in good condition, clean, neat, and sanitary. Franchisees are required to promptly make all maintenance, repairs, and replacements reasonably requested by Big Air Trampoline Park, including regular upkeep and replacement of trampolines and climbing equipment. Employees must maintain a clean and neat appearance, wearing appropriate Big Air Trampoline Park attire at all times.
Franchisees cannot make alterations that materially affect the image of the Big Air Trampoline Park without approval from Big Air Trampoline Park, and any approved alterations must conform strictly to the franchisor's specifications. The business must comply with all applicable federal, state, and local laws, especially those related to child care and safety, including securing necessary licenses and adhering to licensing requirements. Franchisees must ensure they have sufficient employees, equipment, tools, supplies, and inventory to efficiently meet business demands and ensure patron safety and security.
Big Air Trampoline Park may arrange for third-party inspections to assess the installation, safety, and maintenance of equipment, at the franchisee's expense. Franchisees must also comply with all insurance audit requirements and insurance guidelines outlined in the Operations Manual, remediating any deficiencies discovered. Franchisees are responsible for conducting business operations in accordance with all applicable laws and regulations, including consumer protection and children's privacy and safety laws, and must control the quality of services and products to avoid quality problems or product liability claims.