What specific standards must a Big Air Trampoline Park facility meet?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
PRODUCTS AND SERVICES**
You must establish and operate your Big Air Trampoline Business in compliance with your Franchise Agreement and the standards and specifications contained in the Big Air Trampoline confidential operations manual ("Operations Manual") loaned to you by us.
You must provide specified services and sell specified products. The services include providing indoor activities for families, children, teens and young adults including birthday parties and other celebrations, open play sessions, and other activities for children as required by us ("Services"). The products include products related to the Services, including birthday cakes and favors, other food items, and Big Air Trampoline branded apparel to be worn by your customers ("Products"). We reserve the right to require that you sell additional or different Services and Products in your Big Air Trampoline Business on 30 days prior written notice to you. You must provide the Services and sell the Products per our specifications and standards. We reserve the right to change standards and specifications on 30 days prior written notice to you. Any additional products must meet our standards and specifications and must be approved by us.
We have standards and specifications for your Big Air Trampoline Facility, equipment, uniforms, supplies, forms, Products, Services, advertising materials and most other services and products used in, sold or provided through your Big Air Trampoline Business. We will notify you of our specifications and standards. To maintain our standards of consistent, high quality Products, customer recognition, advertising support, value and uniformity in Big Air Trampoline Businesses, you must purchase or lease all of your required equipment, supplies, fixtures, inventory, goods, services and Products used in or sold through your Big Air Trampoline Business, per our specifications and standards, only from us or our approved or designated suppliers and distributors. Staples Promotional Products is the exclusive supplier of merchandise and supplies for Big Air. The names of our approved suppliers will be provided in the confidential operations manual. We are not, nor are any persons affiliated with us, an approved supplier, but we reserve the right to become an approved supplier at any time in our discretion.
As of the date of this Franchise Disclosure Document we have not received any referral fees from our approved or designated suppliers. As of the date of this Disclosure Document none of our officers own an interest in any approved supplier. During 2024, neither we or our affiliates derived any revenue based on the required purchases or leases by our franchisees. In the future, we may derive revenue from your purchases or leases of goods, services, supplies, fixtures, equipment, inventory and Products from approved suppliers, which may include us or our affiliates. The precise basis by which we may derive revenue in the future is undetermined at this time. If we derive revenue in the future from your purchases or leases of goods, services, supplies, fixtures, equipment, inventory and Products from our approved or designated suppliers and distributors, the precise basis by which we will do so will be disclosed to you. It is a material breach of your Franchise Agreement if you buy Products, equipment, supplies, fixtures, inventory, goods or services from anyone other than our designated or approved suppliers or distributors without our prior written approval. If you desire to use suppliers other than those which have been approved by us, you must submit your request to us in writing. We will then review the request and notify you of our approval or disapproval within 30 days.
We apply the following general criteria in approving a proposed supplier; ability to provide sufficient quantity of product; quality of products and/or services at competitive prices; production and delivery capability; and dependability and general reputation of the supplier.
You may request that we approve or designate a new supplier by following the procedures, and paying all required fees and expenses for approval, as set forth in the Operations Manual and modified periodically by us as we determine is necessary. We will not unreasonably withhold the approval of a supplier; however, in order to make such determination, we may require that samples from a proposed new supplier be delivered to us for testing and approval prior to use. We reserve the right to require that you pay or reimburse us for the reasonable cost of investigation in determining whether such products, services, materials, forms, items or supplies satisfy our specifications.
We estimate that the purchase of these supplies, equipment, inventory, fixtures, goods, services and Products from us or our designated or approved sources, or those meeting our standards and specifications, will be approximately 38% to 50% of your total cost to establish a Big Air Trampoline Business and 3% to 8% of your total cost of operating a Big Air Trampoline Business (not including amortization, depreciation, or replacement of worn or obsolete improvements, equipment or fixtures).
Franchisees must license from our designated supplier certain proprietary computer programs and related materials for use in the operation of Big Air Trampoline Business, including the admissions system software ("Software"). We or our designated Software vendor may require you to pay a separate license fee for the Software. The purchase of the Software license may include technical support. Ongoing support fees will be required for the maintenance of the Software. You may use the Software only on computer equipment and hardware purchased through our approved suppliers ("Computer System") or obtain our written approval to purchase other equipment. Franchisees must also purchase trampolines and pizza oven from our designated suppliers for use in the operation of Big Air Trampoline Business.
You must also purchase from our designated vendor and maintain in force, at your sole cost and expense, insurance policies meeting our minimum specifications, protecting you, us, our designated Affiliates and the officers, directors and employees of us and our designated Affiliates against any loss, liability, personal injury, death, property damage, or expense resulting from the operation of your Big Air Trampoline Business and all services you provide in connection with your operations.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 22–24)
What This Means (2025 FDD)
According to Big Air Trampoline Park's 2025 Franchise Disclosure Document, franchisees must operate their business according to the standards and specifications detailed in the confidential operations manual. These standards cover various aspects of the business, including the facility itself, equipment, uniforms, supplies, forms, products, services, and advertising materials. To ensure consistency and quality, franchisees are required to purchase or lease all necessary items from Big Air Trampoline Park or its approved suppliers. Staples Promotional Products is the exclusive supplier of merchandise and supplies for Big Air Trampoline Park.
Specifically, franchisees must license proprietary computer programs, including admissions system software, from Big Air Trampoline Park's designated supplier. This may involve a separate license fee and ongoing support fees. The software must be used on computer equipment purchased through approved suppliers, unless written approval is obtained for alternative equipment. Additionally, franchisees are obligated to purchase trampolines and pizza ovens from designated suppliers.
Big Air Trampoline Park franchisees are also required to maintain specific insurance policies with minimum coverage amounts. These include comprehensive general liability insurance ($1,000,000 per occurrence, $2,000,000 aggregate), liquor liability insurance if alcohol is served ($1,000,000 per occurrence), excess liability insurance ($1,000,000 per occurrence), worker's compensation and employer's liability insurance ($1,000,000 per accident/disease), and auto liability insurance ($1,000,000 per occurrence). These policies must name Big Air Trampoline Park and its affiliates as additional insureds and include a waiver of subrogation. The franchisor also recommends employment practices liability insurance and employee benefits liability insurance, each with coverage of at least $1,000,000. Big Air Trampoline Park retains the right to adjust these minimum insurance specifications as needed. Failure to maintain the required insurance allows Big Air Trampoline Park to procure the insurance and charge the franchisee for the costs and expenses incurred.
Big Air Trampoline Park has general criteria for approving a proposed supplier, including the ability to provide sufficient quantity of product, quality of products and/or services at competitive prices, production and delivery capability, and dependability and general reputation of the supplier. If a franchisee wants to use a different supplier, they have to submit a request in writing, and Big Air Trampoline Park will review it and notify them of their decision within 30 days. For equipment other than the Computer System, Software, trampolines and pizza oven, Big Air Trampoline Park will respond to requests for approval within 10 business days.