Can the franchisor require a Big Air Trampoline Park to receive additional assistance?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
e amount of assistance you desire. We may also require you to receive additional assistance if you are not meeting our requirements or if we determine, at our sole discretion, additional pre-opening or post-opening assistance is required or if we determine that it is necessary for us to provide additional assistance to you to keep the System competitive. Such additional assistance will be at your expense as described above. Our current published rate for additional assistance is $250 per day per person plus the cost of travel, meals, and room and board, but we reserve the right to adjust that rate per
Source: Item 6 — OTHER FEES (FDD pages 10–15)
What This Means (2025 FDD)
According to the 2025 Big Air Trampoline Park Franchise Disclosure Document, the franchisor may require a franchisee to receive additional assistance under certain conditions. Big Air Trampoline Park can mandate additional support if the franchisee isn't meeting the franchisor's requirements or if the franchisor determines that extra help is needed to maintain the system's competitiveness.
If Big Air Trampoline Park requires a franchisee to receive additional assistance, the franchisee will bear the costs. The standard rate for this assistance is $250 per day per person, in addition to covering travel expenses, meals, and lodging. However, Big Air Trampoline Park retains the right to modify this rate periodically as detailed in their Operations Manual.
It is important to note that franchisees can also request additional on-site assistance beyond the initial support provided. However, such assistance is subject to prior agreement on charges and visit duration. While the franchisor provides initial support, the potential for mandated additional assistance at the franchisee's expense is a factor prospective franchisees should consider.