What is the Big Air Trampoline Park franchisee's obligation regarding present and future standards?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
8.4 Subject to the terms of this Agreement, including Subsections 7.3(g)(i) and (ii), during the Term, Franchisee shall strictly comply with all present and future standards, specifications, processes, procedures, requirements, and instructions of Franchisor, as set forth in the Operations Manual, which may be modified by Franchisor at any time in Franchisor's discretion, regarding the operation of the Big Air Trampoline Business and must also comply with the following requirements:
(a) Prior to opening the Big Air Trampoline Business, Franchisee or Franchisee's Designated Business Manager must attend and successfully complete all initial programs at least 30 days prior to Franchisee's scheduled opening date.
Franchisee shall be responsible for travel, meals, personal expenses and living expenses incurred by itself or the Designated Business Manager, and additional persons that participate in the initial training program.
During the Term, Franchisee and Franchisee's Designated Business Manager must comply with all ongoing training requirements set forth in the Operations Manual, which may be modified by Franchisor at any time.
- (b) Franchisee or its Designated Business Manager must attend mandatory annual conferences at such locations as Franchisor may reasonably designate, and Franchisee will pay all salary and other expenses of each person attending, including any conference fees, travel expenses, meals, living expenses and personal expenses.
If Franchisee fails to attend an annual conference for any reason, Franchisor shall be entitled to use the accumulated Convention Fee paid by Franchisee for any purpose in Franchisor's sole discretion.
The Convention Fee is nonrefundable for any reason once paid.
- (c) Subject to Section 8.7, any additional required Service or Product introduced into the System by Franchisor must be offered for sale on a continuing basis at the Big Air Trampoline Business at the time and in the manner required by Franchisor.
Franchisor will provide at least 30 days prior written notice of any new required Service or Product introduced into the System.
Source: Item 23 — RECEIPT (FDD pages 53–255)
What This Means (2025 FDD)
According to the 2025 Big Air Trampoline Park Franchise Disclosure Document, franchisees must strictly comply with all present and future standards, specifications, processes, procedures, requirements, and instructions set by Big Air Trampoline Park. These standards are detailed in the Operations Manual, which Big Air Trampoline Park can modify at any time.
This obligation extends to various aspects of the business, including attending initial and ongoing training programs. Franchisees or their designated business managers must complete initial training before opening and adhere to ongoing training requirements outlined in the Operations Manual. Additionally, franchisees must attend mandatory annual conferences at locations designated by Big Air Trampoline Park, covering all associated expenses.
Furthermore, franchisees are generally required to offer any new service or product introduced into the Big Air Trampoline Park system, provided they receive at least 30 days' written notice. This ensures uniformity and consistency across all franchise locations, maintaining the brand's standards and customer expectations. Compliance with these evolving standards is crucial for franchisees to maintain their franchise agreement and benefit from the established brand reputation.