What is the Franchisee required to do regarding maintenance, repairs, and replacements at the Big Air Trampoline Park?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
- (g) The Big Air Trampoline Business and everything related to the Big Air Trampoline Business must be maintained in good condition and must be kept clean, neat and sanitary.
All maintenance, repairs and replacements reasonably requested by Franchisor or required in connection with the Big Air Trampoline Business must be promptly made including, but not limited to, regular maintenance and replacement of trampolines and climbing equipment.
- (c) Subject to the terms of this Section, Franchisee must at all times comply with Franchisor's standards, specifications, processes, procedures, requirements and instructions regarding the Big Air Trampoline Facility's physical facilities, including the layout of the equipment, furnishings, fixtures, and activity, party, and waiting rooms.
Franchisee must maintain the Big Air Trampoline Facility and any parking areas in good and safe condition, as specified in the Operations Manual.
During the third calendar year following the opening of the Big Air Trampoline Facility, Franchisee must remodel or upgrade the Big Air Trampoline
Facility at Franchisee's sole cost and expenses in accordance with Franchisor's standards as set forth in the Operations Manual, which Franchisor has the right to modify at any time. Franchisee must upgrade the Computer System at Franchisee's sole cost and expenses in accordance with Franchisor's standards as set forth in the Operations Manual, which may be modified by Franchisor at any time in Franchisor's discretion.
(w) Franchisee will have the Big Air Trampoline Facility inspected for safety compliance (“Safety Inspection”) no less than on an annual basis.
(x) In Franchisor's sole discretion, Franchisor may arrange for a third party inspection company to conduct periodic attraction inspections at Franchisee's expense and provide an assessment of the installation, safety and maintenance of the equipment used in the operation of Franchisee's Big Air Trampoline Business.
(y) Franchisee will comply all insurance audit requirements set forth in the Operations Manual, which may be modified by Franchisor at any time, will remediate any deficiencies discovered by an insurance audit, and will provide Franchisor with the results of all insurance audits conducted at the Big Air Trampoline Facility.
18.2 If the Big Air Trampoline Facility is damaged for any reason, Franchisee shall expeditiously repair the damage. If the damage or repair requires closing the Big Air Trampoline Business, Franchisee shall immediately notify Franchisor in writing, and shall:
Source: Item 23 — RECEIPT (FDD pages 53–255)
What This Means (2025 FDD)
According to Big Air Trampoline Park's 2025 Franchise Disclosure Document, franchisees are responsible for maintaining the Big Air Trampoline Business in good condition, ensuring it is clean, neat, and sanitary. This includes promptly addressing all maintenance, repairs, and replacements reasonably requested by Big Air Trampoline Park or required for the business, such as regular upkeep and replacement of trampolines and climbing equipment. Franchisees must also maintain the facility and parking areas in good and safe condition, as detailed in the Operations Manual.
During the third calendar year after opening, franchisees must remodel or upgrade the Big Air Trampoline Park at their own expense, adhering to Big Air Trampoline Park's standards outlined in the Operations Manual, which Big Air Trampoline Park can modify at any time. Similarly, franchisees are responsible for upgrading the Computer System at their sole cost, following Big Air Trampoline Park's standards in the Operations Manual, which Big Air Trampoline Park can also modify.
Furthermore, franchisees must have the Big Air Trampoline Park inspected for safety compliance at least annually. Big Air Trampoline Park may also arrange for third-party inspections to assess the installation, safety, and maintenance of the equipment, with the franchisee bearing the expense. Compliance with insurance audit requirements in the Operations Manual is also mandatory, including remediating any deficiencies found and providing Big Air Trampoline Park with the audit results. If the Big Air Trampoline Facility is damaged for any reason, the franchisee must expeditiously repair the damage and notify Big Air Trampoline Park in writing if the damage requires closing the business.