Where can I find general guidelines for the startup phase of a Big Air Trampoline Park franchise?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
UTER SYSTEMS, AND TRAINING**
Except as listed below, Big Air Trampoline Park is not required to provide you with any assistance.
Pre-opening Obligations
Before you open your Big Air Trampoline Business, we (or our designee) will provide the following assistance and services to you:
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- Designate your Territory. (Section 7.3(a) of the Franchise Agreement and Attachment A to the Franchise Agreement).
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- Provide you with specifications and required supplier information for all initial and replacement equipment, tools, inventory, Computer System and supplies required for the operation of your Big Air Trampoline Business. (Section 7.3(b) of the Franchise Agreement).
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- Provide you with written site selection guidelines and criteria and such site selection assistance to determine an acceptable location for your Big Air Trampoline Facility as we have outlined in the Operations Manual. There are no additional charges for this service. (Section 7.3(c) of the Franchise Agreement).
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- Assist you in your site selection process by authorizing a site for the Big Air Trampoline Facility and reviewing and authorizing a final Lease for the Big Air Trampoline Facility. (Sections 7.3(d), Section 7.3(e) and 7.4 of the Franchise Agreement). Factors we consider in approving site selection are demographics, traffic patterns, parking, and other characteristics including the proposed size of your Big Air Trampoline Facility, exterior and interior appearance of the building, ease of finding the location, population density, average income and other characteristics of the surrounding area, natural boundaries, extent of competition and the amount and size of urban, suburban and rural areas. We are not obligated to assist you with conforming the premises to local ordinances and building codes and obtaining any required permits, or constructing, remodeling or decorating the premises or hiring and training your employees. We do not generally own the premises and lease it to you.
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- Approximately 90 days before the projected opening date ("Projected Opening Date") in your Franchise Agreement or your receipt of all required licenses and permits, whichever comes later, we will conduct a seven calendar day training course for you, or if you are not an individual, your Designated Business Manager and two additional people in Laguna Hills and Buena Park, California or at another location designated by us. You must pay for airfare, lodging, meals, ground transportation, salaries and benefits, and any other personal expenses for yourself and any additional attendees which are incurred during this time. You must complete the required training 30 days before the scheduled opening date unless we designate a different training time frame in our discretion. You will pay the Training Fee for such training. (Section 7.3(f) of the Franchise Agreement).
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- Loan you one copy of our confidential and proprietary Operations Manual prior to the commencement of your training program. The Operations Manual consists of one or more manuals,
technical bulletins or other written materials and may be modified by us periodically in our discretion. The Operations Manual may be in printed or in an electronic format in our discretion. We reserve the right to require you to use an electronic version of the Operations Manual and to require you to access the document using the Internet or an intranet created and supported by us. You will have the opportunity to view the Operations Manual at our headquarters before purchasing the Franchise, provided you agree in writing to keep its content confidential. The total number of pages contained in the Operations Manual is 317 pages. The Table of Contents for the Operations Manual is attached to this Franchise Disclosure Document as Exhibit G. (Section 7.3(g) of the Franchise Agreement).
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- Provide you with an initial inventory of letterhead and business cards and other start up materials at no additional cost.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 26–34)
What This Means (2025 FDD)
According to the 2025 FDD, Item 11 outlines the pre-opening obligations and assistance Big Air Trampoline Park provides to franchisees. This includes designating the territory, providing specifications and supplier information for equipment and supplies, and offering written site selection guidelines. Big Air Trampoline Park also assists in the site selection process by authorizing a site and reviewing the final lease. Factors considered for site approval include demographics, traffic patterns, parking, the size and appearance of the facility, ease of location, population density, income levels, competition, and the size of surrounding areas.
The FDD states that Big Air Trampoline Park does not assist with conforming the premises to local ordinances, obtaining permits, or handling construction, remodeling, or employee-related tasks. Franchisees must select a site with Big Air Trampoline Park's consent, utilizing their outsourced real estate department and adhering to specific procedures for site submission and approval. The estimated timeframe for opening a Big Air Trampoline Park is 12 to 18 months from signing the Franchise Agreement, but this can vary due to factors like permits, construction, and financing.
To ensure a smooth opening, Big Air Trampoline Park requires franchisees to fulfill several pre-opening obligations. These include completing initial training, paying all due amounts, providing copies of required insurance policies, meeting all conditions in the Franchise Agreement, obtaining necessary permits and licenses, providing a fully executed lease, and ordering and installing all required equipment and systems. Franchisees cannot open until Big Air Trampoline Park confirms in writing that all pre-opening obligations have been met. The Operations Manual also serves as a primary instructional material during the training program.