Does Big Air Trampoline Park have a Director of Park Operations?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
*or a Big Air Trampoline Park location of our choosing
The initial training program and other on-going training will be conducted by training personnel under the direction of Kevin Odekirk and Erin Davis. Mr. Odekirk has nearly 20 years' experience in conceiving, designing and managing training programs and other management tools. Mrs. Davis has been conducting employee training for over 20 years in the area of safety, operations, and compliance. We may change or substitute training personnel as necessary, and we may delegate our duties and share our responsibilities with regard to training. We do not require our training personnel or other employees who assist them to have a certain minimum amount of industry experience or training.
The Operations Manual serves as our primary instructional material during our training program.
We may present seminars, conventions or continuing development programs for the benefit of franchisees. Your attendance is encouraged at regional meetings and mandatory at the annual conventions.
Source: Item 2 — BUSINESS EXPERIENCE (FDD page 8)
What This Means (2025 FDD)
The 2025 Franchise Disclosure Document for Big Air Trampoline Park does not explicitly mention a 'Director of Park Operations.' However, the FDD does mention key personnel involved in training and support. Specifically, Kevin Odekirk and Erin Davis are identified as individuals who direct the training programs. Mr. Odekirk has nearly 20 years' experience in conceiving, designing, and managing training programs and other management tools. Mrs. Davis has been conducting employee training for over 20 years in the area of safety, operations, and compliance. The franchisor may change or substitute training personnel as necessary, and they may delegate duties and share responsibilities with regard to training.
While the FDD does not specify a 'Director of Park Operations,' it does outline the roles and responsibilities franchisees have in managing their own staff. Big Air Trampoline Park franchisees are solely responsible for all employment decisions and functions of their Big Air Trampoline Facility, including hiring, firing, training, establishing remuneration, compliance with wage and hour requirements, personnel policies, benefits, record keeping, supervision, and discipline of employees. This indicates that franchisees have significant autonomy in managing their park's operations and personnel.
Prospective franchisees should inquire with Big Air Trampoline Park about the specific roles and responsibilities of the support staff available to them. Understanding the organizational structure and support system can help franchisees better prepare for the operational demands of running a Big Air Trampoline Park franchise. It would be beneficial to understand who provides ongoing operational guidance and support beyond the initial training period.