What determines the cost of additional on-site assistance for a Big Air Trampoline Park?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
(5) Additional On-Site Assistance. The Training Fee includes up to 7 calendar days of training for you or, if you are a legal or business entity, your Designated Business Manager, and 2 additional people. You will be responsible for all travel expenses for all participants attending the training program including airfare, lodging, meals, ground transportation and personal expenses. The training will be in Laguna Hills, California or another location designated by us. We will also provide 2 to 3 people who will assist on-site with the opening for a minimum period of 7 days, at your Big Air Trampoline Facility when it opens for business. If you require or request additional on-site assistance beyond what is provided by us, you can request that we send a representative to provide further assistance to you. If we provide additional assistance at your request, we must agree in advance to the charges you will pay and the length of the visit. The cost of additional assistance will depend on your needs and the amount of assistance you desire. We may also require you to receive additional assistance if you are not meeting our requirements or if we determine, at our sole discretion, additional pre-opening or post-opening assistance is required or if we determine that it is necessary for us to provide additional assistance to you to keep the System competitive. Such additional assistance will be at your expense as described above. Our current published rate for additional assistance is $250 per day per person plus the cost of travel, meals, and room and board, but we reserve the right to adjust that rate per
Source: Item 6 — OTHER FEES (FDD pages 10–15)
What This Means (2025 FDD)
According to the 2025 Franchise Disclosure Document, the cost of additional on-site assistance for a Big Air Trampoline Park is determined by the franchisee's needs and the amount of assistance desired. Big Air Trampoline Park must agree in advance to the charges and the length of the visit. The current published rate for additional assistance is $250 per day per person, plus the cost of travel, meals, and room and board. However, Big Air Trampoline Park reserves the right to adjust that rate periodically in its Operations Manual.
Big Air Trampoline Park provides a minimum of 7 days of opening assistance at no additional charge. However, if the franchisee requires or requests additional on-site assistance beyond what is provided, they can request that Big Air Trampoline Park send a representative to provide further assistance. Big Air Trampoline Park may also require the franchisee to receive additional assistance if they are not meeting requirements or if Big Air Trampoline Park determines, at its sole discretion, that additional pre-opening or post-opening assistance is required to keep the System competitive.
Franchisees should be aware that these costs for additional assistance can fluctuate, as Big Air Trampoline Park retains the right to modify the daily rate and other associated expenses. It is important for prospective franchisees to factor in potential needs for extra support and the associated financial implications when evaluating the franchise opportunity. Understanding the conditions under which additional assistance may be required, either by choice or by mandate from Big Air Trampoline Park, is crucial for accurate financial planning.