Who determines the charges for additional on-site assistance for a Big Air Trampoline Park?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
cility when it opens for business. If you require or request additional on-site assistance beyond what is provided by us, you can request that we send a representative to provide further assistance to you. If we provide additional assistance at your request, we must agree in advance to the charges you will pay and the length of the visit. The cost of additional assistance will depend on your needs and the amount of assistance you desire. We may also require you to receive additional assistance if you are not meeting our requirements or if we determine, at our sole discretion, additional pre-opening or post-opening assistance is required or if we determine that it is necessary for us to provide additional assistance to you to keep the System competitive. Such additional assistance will be at your expense as described above. Our current published rate for additional assistance is $250 per day per person plus the cost of travel, meals, and room and board, but we reserve the right to adjust that rate per
Source: Item 6 — OTHER FEES (FDD pages 10–15)
What This Means (2025 FDD)
According to the 2025 FDD, Big Air Trampoline Park determines the charges for additional on-site assistance. The cost of this assistance depends on the franchisee's needs and the amount of assistance desired. Big Air Trampoline Park must agree in advance to the charges and the length of the visit. The franchisor may also require a franchisee to receive additional assistance if they are not meeting requirements or to keep the System competitive.
The current published rate for additional assistance is $250 per day per person, plus the cost of travel, meals, and room and board. However, Big Air Trampoline Park reserves the right to adjust that rate periodically in its Operations Manual. This means that the costs associated with additional on-site assistance can fluctuate, impacting a franchisee's expenses.
Big Air Trampoline Park provides a minimum of 7 days of opening assistance at no additional charge. Any assistance beyond this initial period is subject to the fees mentioned above. This policy ensures that franchisees receive initial support but must bear the costs for extended or additional help, which can affect their operational budget.