What is the definition of 'Services' in the context of a Big Air Trampoline Park franchise?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
You must provide specified services and sell specified products. The services include providing indoor activities for families, children, teens and young adults including birthday parties and other celebrations, open play sessions, and other activities for children as required by us ("Services"). The products include products related to the Services, including birthday cakes and favors, other food items, and Big Air Trampoline branded apparel to be worn by your customers ("Products"). We reserve the right to require that you sell additional or different Services and Products in your Big Air Trampoline Business on 30 days prior written notice to you. You must provide the Services and sell the Products per our specifications and standards. We reserve the right to change standards and specifications on 30 days prior written notice to you. Any additional products must meet our standards and specifications and must be approved by us.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 22–24)
What This Means (2025 FDD)
According to the 2025 Big Air Trampoline Park Franchise Disclosure Document, the 'Services' that franchisees must provide include offering indoor activities for families, children, teens, and young adults. These services specifically encompass birthday parties and other celebrations, open play sessions, and any other activities for children that Big Air Trampoline Park may require. The franchisor retains the right to mandate additional or different services with 30 days' prior written notice to the franchisee.
These services must be provided according to Big Air Trampoline Park's specifications and standards, which the franchisor also reserves the right to change with 30 days' prior written notice. This means that franchisees must adhere to the franchisor's guidelines in delivering these activities, ensuring consistency across all Big Air Trampoline Park locations.
For a prospective franchisee, this definition highlights the importance of being prepared to offer a range of activities and adapt to changes in service offerings as directed by Big Air Trampoline Park. It also emphasizes the need to maintain the standards and specifications set by the franchisor to ensure a consistent customer experience and uphold the brand's reputation.