In dealings with the public, how must a Big Air Trampoline Park franchisee identify itself?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
sor's Confidential Information and Trade Secrets and are designated by and identified with the Marks described in this Agreement.
WHEREAS, Franchisor continues to use, develop and control the use of the Marks in order to identify for the public the source of services and products marketed under the System, and which represent the System's high standards of quality, service and customer satisfaction.
WHEREAS, Franchisee acknowledges the benefits to be derived from being identified with the System, and also recognizes the value of the Marks and the continued uniformity of image to Franchisee, Franchisor, and other franchisees of Franchisor.
WHEREAS, Franchisee acknowledges the importance to the System of Franchisor's high and uniform standards of quality, service and customer satisfaction, and further recognizes the necessity of opening and operating a Big Air Trampoline Business in conformity with the System.
WHEREAS, Franchisee recognizes that in order to enhance the value of the System and goodwill associated with it, this Agreement places detailed obligations on Franchisee, including strict adherence to Franchisor's reasonable present and future requirements regarding the types of products sold, services offered, advertising used, operational techniques, marketing and sales strategies and related matters.
Source: Item 23 — RECEIPT (FDD pages 53–255)
What This Means (2025 FDD)
According to Big Air Trampoline Park's 2025 Franchise Disclosure Document, franchisees must acknowledge the benefits of being identified with the Big Air Trampoline Park system and recognize the value of the brand's trademarks. This includes maintaining a uniform image that benefits the franchisee, the franchisor, and other franchisees within the system. The distinguishing characteristics of the Big Air Trampoline Park system include the trademark "BIG AIR TRAMPOLINE PARK and LOGOTM" along with other trademarks and trade names. These characteristics also encompass confidential operating procedures, the operations manual, standards and specifications for equipment, services, and products, as well as methods for service, management, marketing programs, and sales techniques and strategies.
Big Air Trampoline Park emphasizes that it continues to develop and control the use of its trademarks to identify the source of services and products marketed under the system. This identification represents the system's commitment to high standards of quality, service, and customer satisfaction. Franchisees are expected to operate their Big Air Trampoline Business in conformity with the system to uphold these standards.
In practice, this means that a Big Air Trampoline Park franchisee must consistently use the brand's trademarks and adhere to the operational standards set forth in the operations manual. This ensures that customers recognize the business as part of the Big Air Trampoline Park system and associate it with the brand's reputation for quality and service. Any deviations from these standards or unauthorized use of the trademarks could potentially harm the brand's image and the franchisee's relationship with Big Air Trampoline Park.