What is the current required admissions software for a Big Air Trampoline Park franchise?
Big_Air_Trampoline_Park Franchise · 2025 FDDAnswer from 2025 FDD Document
may change the designated suppliers periodically on written notice to you.
We estimate the cost of purchasing and licensing the Computer System will range from $20,000 to $85,000. You will also pay an installation fee for the Computer System. The installation fee is between $5,000 and $8,000 or prevailing market rate in your area. In addition, you must pay a monthly POS Licensing Fee in the amount of $1,200 per month and a Technology Support Fee for the Software of $300 per month ($3,600 annually). Currently, the first year Technology Support Fee is waived by the supplier (although the supplier may change this at any time). POS Licensing expenses are estimated at $14,400 per year. The estimated annual costs of required and optional maintenance, updates, upgrades and support contracts for the Computer System are $18,000 to $31,000. Other than as set forth in the agreements between you and our Software vendors, which you will sign prior to the date you open your Big Air Trampoline Business, we have no contractual obligation to provide you with support services, maintenance, repairs, upgrades, or updates.
You must also purchase and install a surveillance camera system for your building security. We may require you to purchase this system from a single approved vendor. Prices range from $47,000 to $60,000. It is possible to find retro fit solutions for your surveillance system for an upfront fee at this time of $40,000 with an annual cost of $3,500. Your surveillance system must always be in good working order and must cover all angles of your trampoline courts and the park (inside and out). Additionally, the system must contain 365 days of storage capacity. All recorded injuries must be downloaded and retained separately in our operations software. A copy of the video must be provided to us at our request.
You must have sufficient computer skills to be able to operate your Computer System and to access e-mail and the Internet. You must have access to the Internet and maintain an email account that allows us to communicate with you on
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 26–34)
What This Means (2025 FDD)
According to Big Air Trampoline Park's 2025 Franchise Disclosure Document, franchisees are required to have a computer system, which includes specific software, but the FDD does not specify the name of the required admissions software. The cost of purchasing and licensing the Computer System is estimated to range from $20,000 to $85,000, plus an installation fee between $5,000 and $8,000, or the prevailing market rate in the franchisee's area.
In addition to the initial costs, franchisees must pay a monthly POS Licensing Fee of $1,200 and a Technology Support Fee for the Software of $300 per month (totaling $3,600 annually). While the first year Technology Support Fee is currently waived by the supplier, this is subject to change. POS Licensing expenses are estimated at $14,400 per year. The estimated annual costs for required and optional maintenance, updates, upgrades, and support contracts for the Computer System range from $18,000 to $31,000.
The FDD emphasizes that franchisees must sign agreements with the software vendors before opening their Big Air Trampoline Business. These agreements will outline the specific support services, maintenance, repairs, upgrades, and updates provided. Franchisees must also have sufficient computer skills to operate the Computer System, access email, and use the Internet, and they are required to check their email daily for communications from Big Air Trampoline Park.