Who is responsible for the transportation, daily allowances, and other costs for Bhc's trainer(s) to train the Franchisee's personnel?
Bhc Franchise · 2025 FDDAnswer from 2025 FDD Document
retake Initial Training or Franchisee may send a replacement General Manager, approved by Franchisor, to the next available Initial Training program.
- (c) The Initial Training course will be structured to provide practical training in the implementation and operation of the Franchised Business and may include such topics as System procedures, standards, marketing and customer service techniques, reports, and equipment maintenance. Franchisor will determine the contents and manner of conducting the Initial Training.
- (d) The Franchisee is responsible for all transportation, daily allowances, and other costs and expenses for the Franchisor's trainer(s) to train the Franchisee's personnel at Franchised BHC Restaurant or such other location as designated by Franchisor.
6.2 Training and Assistance after Opening.
- (a) After Franchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, Franchisor will provide Franchisee with telephone and e-mail assistance at Franchisee's request or otherwise as Franchisor deems necessary to instruct in all phases of the operation of the Franchised Business. Franchisor's representatives may visit Franchisee's Franchised BHC Restaurant from time to time, but the frequency and duration of any such visits by Franchisor's representatives is in Franchisor's sole discretion.
- (b) After Franchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, and upon reasonable notice, Franchisor may require attendance of Franchisee's designated personnel at training courses, seminars, conferences, or other programs other than Initial Training or mandatory meetings that Franchisor deem to be relevant or appropriate to the operation of the Franchised Business.
Source: Item 23 — Receipts (FDD pages 52–230)
What This Means (2025 FDD)
According to Bhc's 2025 Franchise Disclosure Document, the franchisee is generally responsible for covering the costs associated with training. Specifically, the franchisee must pay for the transportation, daily allowances, and other expenses for Bhc's trainers when they are training the franchisee's personnel. This applies to training conducted at the franchised Bhc restaurant or any other location designated by Bhc.
This responsibility extends beyond the initial training period. After the franchisee opens their Bhc restaurant, they may be required to send personnel for additional training courses, seminars, or conferences. In these instances, the franchisee is also responsible for all accommodation, transportation, meals, daily allowances, and other costs associated with Bhc's trainers.
Furthermore, the FDD clarifies that all costs and expenses, including travel, hotel, and meals, for the franchisee's attendees at any post-opening training, additional training, conferences, or meetings are the franchisee's sole responsibility. This reinforces that Bhc franchisees should budget for ongoing training expenses for themselves and their staff.
This arrangement is fairly standard in the franchise industry, where franchisees typically bear the costs of training their employees. However, prospective Bhc franchisees should carefully consider these expenses when evaluating the overall cost of investment and ongoing operations.