Who is responsible for the costs of additional training for Bhc personnel after the Bhc restaurant opens?
Bhc Franchise · 2025 FDDAnswer from 2025 FDD Document
er Franchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, Franchisor will provide Franchisee with telephone and e-mail assistance at Franchisee's request or otherwise as Franchisor deems necessary to instruct in all phases of the operation of the Franchised Business. Franchisor's representatives may visit Franchisee's Franchised BHC Restaurant from time to time, but the frequency and duration of any such visits by Franchisor's representatives is in Franchisor's sole discretion.
- (b) After Franchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, and upon reasonable notice, Franchisor may require attendance of Franchisee's designated personnel at training courses, seminars, conferences, or other programs other than Initial Training or mandatory meetings that Franchisor deem to be relevant or appropriate to the operation of the Franchised Business. Franchisee specifically agrees that only persons trained by Franchisor or under Franchisor's supervision will have overall responsibility for the operation of the Franchised BHC Restaurant and Franchised Business, and that Franchisee will send its General Manager, Principal Equity Operators, and other manager-level employees to Franchisor for additional training if Franchisor requests this. Franchisee shall be responsible for all accommodation, transportation, meals, daily allowances, and other costs and expenses for the Franchisor's trainer(s) to train the Franchisee's personnel at Franchised BHC Restaurant or such other location as designated by Franchisor in connection with such additional trainings.
Source: Item 23 — Receipts (FDD pages 52–230)
What This Means (2025 FDD)
According to Bhc's 2025 Franchise Disclosure Document, the franchisee is responsible for the costs associated with additional training for their personnel after the restaurant opens. Bhc may require the franchisee's designated personnel to attend training courses, seminars, conferences, or other programs deemed relevant to the operation of the franchised business. This includes sending the General Manager, Principal Equity Operators, and other manager-level employees for additional training if Bhc requests it.
The franchisee is responsible for covering all accommodation, transportation, meals, daily allowances, and other costs and expenses for Bhc's trainer(s) to train the franchisee's personnel. This training can take place at the franchised Bhc restaurant or another location designated by Bhc.
Furthermore, all costs and expenses, including travel, hotel, and meal expenses, for the franchisee's attendees at any post-opening training, additional training, conferences, or meetings are the franchisee's sole responsibility. It is important to note that all individuals attending these events on behalf of the franchisee must have a demonstrable relationship to the management and operation of the franchised Bhc restaurant.