Can Bhc require a franchisee to update or replace the Computer System?

According to Bhc's 2025 Franchise Disclosure Document, Bhc may require franchisees to update, upgrade, or replace the Computer System, including hardware or software. Bhc will provide written notice to the franchisee when such updates or replacements are required.

This means that as a Bhc franchisee, you must be prepared to invest in updates to the computer system. These updates could involve purchasing new hardware, software, or both. The frequency and cost of these updates are not specified in the FDD, so it is important to discuss this with Bhc to understand the potential financial impact.

Franchisees are also obligated to use and maintain the Computer System as specified by Bhc, ensuring it is always powered on and connected to a dedicated high-speed internet connection. Franchisees must also maintain an annual maintenance agreement for the Computer System. This ensures that the system operates correctly and remains compatible with Bhc's requirements. The Computer System is electronically linked to Bhc, allowing them to access transaction information, sales data, and other operational data.