Who must participate in the direct operation of a Bhc Restaurant?

According to Bhc's 2025 Franchise Disclosure Document, at least one Principal Equity Operator must participate personally in the direct operation of the franchised Bhc Restaurant, either directly or through the General Manager.

This requirement ensures that someone with a significant financial stake in the franchise is actively involved in the business. This can help maintain quality control and adherence to Bhc's standards. The Principal Equity Operator can delegate day-to-day operations to a General Manager, but they must still be involved in the restaurant's direct operation.

This requirement is fairly common in franchising, as franchisors want to ensure that franchisees are committed to the business and actively involved in its success. It also provides a point of contact and accountability for the franchisor to communicate with regarding the franchise's performance and compliance with the franchise agreement.