After opening a Bhc restaurant, can Bhc require Master Franchisee's personnel to attend additional training courses, seminars, or conferences?
Bhc Franchise · 2025 FDDAnswer from 2025 FDD Document
- (b) After Master Franchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, and upon reasonable notice, Franchisor may require attendance of Master Franchisee's designated personnel at training courses, seminars, conferences, or other programs other than Initial Training or mandatory meetings that Franchisor deem to be relevant or appropriate to the operation of the Franchised Business. Master Franchisee specifically agrees that only persons trained by Franchisor or under Franchisor's supervision will have overall responsibility for the operation of the BHC
Restaurant and Franchised Business, and that Master Franchisee will send its General Manager, Principal Equity Operators, and other manager-level employees to Franchisor for additional training if Franchisor requests this. Master Franchisee shall be responsible for all accommodation, transportation, meals, daily allowances, and other costs and expenses for the Franchisor's trainer(s) to train the Master Franchisee's personnel at BHC Restaurant or such other location as designated by Franchisor in connection with such additional trainings.
Source: Item 23 — Receipts (FDD pages 52–230)
What This Means (2025 FDD)
According to Bhc's 2025 Franchise Disclosure Document, after a Master Franchisee begins operating their franchised business, Bhc has the right to require the Master Franchisee's designated personnel to attend additional training courses, seminars, conferences, or other programs. This excludes the initial training or mandatory meetings, and Bhc must deem the additional programs relevant or appropriate to the operation of the franchised business.
This means that as a Bhc Master Franchisee, you must ensure that only individuals trained by Bhc or under its supervision have overall responsibility for the restaurant's operation. Bhc can request that the Master Franchisee send its General Manager, Principal Equity Operators, and other manager-level employees for further training.
The Master Franchisee is responsible for covering all costs associated with this additional training, including accommodation, transportation, meals, daily allowances, and other expenses for Bhc's trainers to train the Master Franchisee's personnel. These training sessions can take place at the Bhc restaurant or another location designated by Bhc.
This requirement ensures that Bhc maintains consistent standards and quality across all its franchised locations, but it also represents a potentially significant ongoing expense for the Master Franchisee. It is important to factor in these potential training costs when assessing the overall financial viability of the franchise.