After opening a Bhc restaurant, can the Franchisor require Master Franchisee's personnel to attend training courses, seminars, or conferences?
Bhc Franchise · 2025 FDDAnswer from 2025 FDD Document
- (b) After Master Franchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, and upon reasonable notice, Franchisor may require attendance of Master Franchisee's designated personnel at training courses, seminars, conferences, or other programs other than Initial Training or mandatory meetings that Franchisor deem to be relevant or appropriate to the operation of the Franchised Business. Master Franchisee specifically agrees that only persons trained by Franchisor or under Franchisor's supervision will have overall responsibility for the operation of the BHC
Restaurant and Franchised Business, and that Master Franchisee will send its General Manager, Principal Equity Operators, and other manager-level employees to Franchisor for additional training if Franchisor requests this. Master Franchisee shall be responsible for all accommodation, transportation, meals, daily allowances, and other costs and expenses for the Franchisor's trainer(s) to train the Master Franchisee's personnel at BHC Restaurant or such other location as designated by Franchisor in connection with such additional trainings.
Source: Item 23 — Receipts (FDD pages 52–230)
What This Means (2025 FDD)
According to Bhc's 2025 Franchise Disclosure Document, after a Master Franchisee begins operating their franchised business, Bhc has the right to mandate that the Master Franchisee's designated personnel attend training courses, seminars, conferences, or other programs. This excludes the initial training or mandatory meetings. Bhc must provide reasonable notice before requiring attendance.
The agreement specifies that only individuals trained by Bhc or under its supervision can hold overall responsibility for the operation of the Bhc Restaurant and franchised business. If Bhc requests, the Master Franchisee must send their General Manager, Principal Equity Operators, and other manager-level employees for additional training.
The Master Franchisee is responsible for covering all costs associated with these additional trainings, including accommodation, transportation, meals, daily allowances, and other expenses for Bhc's trainers to train the Master Franchisee's personnel. These training sessions can take place at the Bhc Restaurant or another location designated by Bhc.