What is the Bhc Master Franchisee's responsibility to ensure that Subfranchisees employ and maintain enough security personnel on and near the Bhc Restaurant premises to provide adequate care and custody of Master Franchisee's customers?

According to Bhc's 2025 Franchise Disclosure Document, the Master Franchisee has a responsibility regarding security personnel at subfranchised locations. Specifically, the Master Franchisee must ensure that its Sublicensees employ and maintain enough security personnel on and near the Bhc Restaurant premises. This is to provide adequate care and custody of the Master Franchisee's customers.

This requirement highlights Bhc's emphasis on customer safety and security within its franchise system. It places a direct obligation on the Master Franchisee to oversee and enforce security measures at the subfranchise level. This ensures a consistent standard of customer care across all Bhc locations operating under the Master Franchise Agreement.

For a prospective Master Franchisee, this means understanding and budgeting for the potential costs associated with security personnel. It also means establishing procedures to monitor and ensure that Subfranchisees are meeting these security requirements. The Master Franchisee should clarify with Bhc what specific standards or guidelines exist for determining adequate security staffing levels, as well as any training or certification requirements for security personnel.