What is the Bhc Master Franchisee's obligation regarding security personnel at the Bhc Restaurant?
Bhc Franchise · 2025 FDDAnswer from 2025 FDD Document
Master Franchisee must also ensure that the Sublicensees always employ and maintain enough security personnel on and near the BHC Restaurant premises to provide adequate care and custody of Master Franchisee's customers.
Source: Item 23 — Receipts (FDD pages 52–230)
What This Means (2025 FDD)
According to Bhc's 2025 Franchise Disclosure Document, the Master Franchisee has specific obligations regarding security personnel. The Master Franchisee must ensure that its Sublicensees (the operators of individual Bhc restaurants) always employ and maintain enough security personnel on and near the Bhc Restaurant premises. This is to provide adequate care and custody of the Master Franchisee's customers.
This requirement highlights Bhc's emphasis on customer safety and security at its restaurant locations. The Master Franchisee is responsible for ensuring that Sublicensees meet this standard, indicating that the Master Franchisee carries the responsibility for the actions of the Subfranchisees. This obligation extends not only to hiring but also to maintaining sufficient security personnel, suggesting an ongoing responsibility to assess and adjust security staffing levels as needed.
For a prospective Master Franchisee, this means factoring in the costs associated with security personnel when evaluating the financial viability of potential restaurant locations. It also means establishing clear guidelines and oversight mechanisms for Sublicensees to ensure they comply with this requirement. The Master Franchisee should consider developing training programs or operational procedures that address security protocols and staffing levels to help Sublicensees meet Bhc's standards.