If Bhc requests additional training for the franchisee's General Manager, Principal Equity Operators, and other manager-level employees, who is responsible for the costs?
Bhc Franchise · 2025 FDDAnswer from 2025 FDD Document
er Franchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, Franchisor will provide Franchisee with telephone and e-mail assistance at Franchisee's request or otherwise as Franchisor deems necessary to instruct in all phases of the operation of the Franchised Business. Franchisor's representatives may visit Franchisee's Franchised BHC Restaurant from time to time, but the frequency and duration of any such visits by Franchisor's representatives is in Franchisor's sole discretion.
- (b) After Franchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, and upon reasonable notice, Franchisor may require attendance of Franchisee's designated personnel at training courses, seminars, conferences, or other programs other than Initial Training or mandatory meetings that Franchisor deem to be relevant or appropriate to the operation of the Franchised Business. Franchisee specifically agrees that only persons trained by Franchisor or under Franchisor's supervision will have overall responsibility for the operation of the Franchised BHC Restaurant and Franchised Business, and that Franchisee will send its General Manager, Principal Equity Operators, and other manager-level employees to Franchisor for additional training if Franchisor requests this. Franchisee shall be responsible for all accommodation, transportation, meals, daily allowances, and other costs and expenses for the Franchisor's trainer(s) to train the Franchisee's personnel at Franchised BHC Restaurant or such other location as designated by Franchisor in connection with such additional trainings.
Source: Item 23 — Receipts (FDD pages 52–230)
What This Means (2025 FDD)
According to Bhc's 2025 Franchise Disclosure Document, the franchisee is responsible for the costs associated with additional training. Specifically, if Bhc requires the franchisee's designated personnel, including the General Manager, Principal Equity Operators, and other manager-level employees, to attend training courses, seminars, or other programs after the restaurant opens, the franchisee bears the financial burden.
This responsibility includes covering all accommodation, transportation, meals, daily allowances, and other expenses for the trainer(s) to train the franchisee's personnel at a Bhc Restaurant or another location designated by Bhc. Furthermore, the FDD states that all costs and expenses, including travel, hotel, and meal expenses, for the franchisee's attendees at any post-opening training, additional training, conferences, or meetings are the franchisee's sole responsibility.
This means that franchisees must budget for these potential additional training costs, as Bhc retains the right to mandate further training for key personnel. This is a fairly standard practice in franchising, as franchisors want to ensure consistent quality and service across all locations, but it's important for prospective franchisees to understand and plan for these expenses.