Can the General Manager of a Bhc franchise be involved in other businesses during normal business hours?
Bhc Franchise · 2025 FDDAnswer from 2025 FDD Document
- (a) At all times, and subject to applicable state law and regulations, Franchisee must be, or employ, a General Manager who will devote his or her entire time during normal business hours, as defined in the Operations Manual, to the management, operation, and development of the Franchised Business.
The General Manager must ensure that Franchisee fulfils its obligations to Franchisee's customers in a timely and professional manner and he or she may not engage in any other business requiring his or her active participation during normal business hours.
Source: Item 23 — Receipts (FDD pages 52–230)
What This Means (2025 FDD)
According to Bhc's 2025 Franchise Disclosure Document, the General Manager of a Bhc franchise is restricted from engaging in other business activities during normal business hours. The General Manager must devote their entire time during normal business hours, as defined in the Operations Manual, to the management, operation, and development of the Franchised Business.
This requirement ensures that the General Manager is fully dedicated to the Bhc franchise, focusing on its success and day-to-day operations. The General Manager's primary responsibility is to ensure that the franchisee meets its obligations to customers in a timely and professional manner.
This restriction is in place to maintain the quality and consistency of the Bhc brand. By preventing the General Manager from splitting their time and attention, Bhc aims to ensure that each franchise operates efficiently and effectively, adhering to the standards set forth in the Operations Manual. This commitment is crucial for upholding the brand's reputation and customer satisfaction.