What is the Bhc franchisee's obligation if there is a change of the General Manager?

According to Bhc's 2025 Franchise Disclosure Document, a franchisee is required to inform Bhc immediately of a change of the General Manager of their business operation.

This requirement ensures that Bhc is kept up-to-date on who is managing the day-to-day operations of the franchise. The General Manager plays a crucial role in maintaining Bhc's standards, including food safety and quality, and ensuring compliance with operational procedures. By requiring immediate notification of a change, Bhc can promptly assess the qualifications of the new General Manager and ensure they receive the necessary training and support.

For a prospective Bhc franchisee, this means that any time the General Manager position changes hands, they must notify Bhc without delay. This obligation is in place to protect the brand's reputation and maintain consistent standards across all franchise locations. Failing to inform Bhc of a change in General Manager could potentially lead to a breach of the franchise agreement.

Furthermore, the FDD states that the General Manager must complete Bhc's training program. This highlights the importance Bhc places on having qualified personnel in management positions and ensures that the General Manager is well-equipped to uphold the brand's standards and operational procedures.