Where can a Bhc franchisee find the procedures for operating the Franchised Business?

iness hours, as defined in the Operations Manual, to the management, operation, and development of the Franchised Business. The General Manager must ensure that Franchisee fulfils its obligations to Franchisee's customers in a timely and professional manner and he or she may not engage in any other business requiring his or her active participation during normal business hours. At least one Principal Equity Operator, with or through the General Manager, must participate personally in the direct operation of the Franchised BHC Restaurant.

• (b) Franchisee must sell to customers at Franchisee's Franchised BHC Restaurant BHC Products and other food and beverages specified in Franchisor's then authorized menu, and related products and accessories supplied by designated vendors and approved suppliers for resale by Franchisee at Franchisee's Franchised BHC Restaurant in accordance with this Agreement and the Operations Manual (as periodically amended by Franchisor). Franchisee must only operate the Franchised Business at Franchisee's Franchised BHC Restaurant, in strict accordance with the procedures set forth in the Operations Manual or otherwise provided to Franchisee by Franchisor in writing. Franchisee must maintain an adequate level of supplies and inventory in order to properly operate Franchisee's Franchised BHC Restaurant. Online ordering by customers of BHC Products may only be made through the authorized page on Franchisor's website. Franchisee must use the standard signs and formats that Franchisor prescribes in operating the Franchised BHC Restaurant and conducting the Franchised Business.

Source: Item 23 — Receipts (FDD pages 52–230)