Which Bhc FDD item discusses Training and Assistance after Opening for Bhc?
Bhc Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 23: Receipts]
6.2 Training and Assistance after Opening.
- (a) After Franchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, Franchisor will provide Franchisee with telephone and e-mail assistance at Franchisee's request or otherwise as Franchisor deems necessary to instruct in all phases of the operation of the Franchised Business. Franchisor's representatives may visit Franchisee's Franchised BHC Restaurant from time to time, but the frequency and duration of any such visits by Franchisor's representatives is in Franchisor's sole discretion.
- (b) After Franchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, and upon reasonable notice, Franchisor may require attendance of Franchisee's designated personnel at training courses, seminars, conferences, or other programs other than Initial Training or mandatory meetings that Franchisor deem to be relevant or appropriate to the operation of the Franchised Business. Franchisee specifically agrees that only persons trained by Franchisor or under Franchisor's supervision will have overall responsibility for the operation of the Franchised BHC Restaurant and Franchised Business, and that Franchisee will send its General Manager, Principal Equity Operators, and other manager-level employees to Franchisor for additional training if Franchisor requests this. Franchisee shall be responsible for all accommodation, transportation, meals, daily allowances, and other costs and expenses for the Franchisor's trainer(s) to train the Franchisee's personnel at Franchised BHC Restaurant or such other location as designated by Franchisor in connection with such additional trainings.
- (c) In addition to updates to the Operations Manual, Franchisor may provide Franchisee with additional materials relating to the Franchised Business. Franchisor may also from time to time make available to Franchisee for purchase other materials relevant to the Franchised BHC Restaurant, the Franchised Business, and the System.
- (d) All costs and expenses (including travel, hotel, and meal) of Franchisee's attendees at any post-opening training, additional training, conferences, or meetings will be Franchisee's sole responsibility. All persons attending post-opening training, conferences or meetings on Franchisee's behalf must have a demonstrable relationship to the management and operation of Franchisee's Franchised BHC Restaurant.
Source: Item 23 — Receipts (FDD pages 52–230)
What This Means (2025 FDD)
According to Bhc's 2025 Franchise Disclosure Document, Item 23 discusses training and assistance after opening the franchised business. Specifically, section 6.2 details the support Bhc provides to franchisees after they begin operating their restaurants. This includes telephone and e-mail assistance, visits from Bhc representatives, and required attendance of designated personnel at additional training courses, seminars, or conferences.
Bhc may require franchisees' personnel to attend training courses, seminars, or conferences after the restaurant opens. Only individuals trained by Bhc or under its supervision can have overall responsibility for the restaurant's operation. Franchisees must send their General Manager, Principal Equity Operators, and other manager-level employees for additional training if Bhc requests it. Franchisees are responsible for covering all costs associated with these post-opening training programs, including accommodation, transportation, meals, and daily allowances for Bhc's trainers.
In addition to updates to the Operations Manual, Bhc may provide franchisees with additional materials related to the franchised business and may also offer other relevant materials for purchase. All costs associated with attending any post-opening training, additional training, conferences, or meetings are the franchisee's responsibility. Attendees must also have a demonstrable relationship to the management and operation of the franchised Bhc restaurant.