Is Bhc entitled to prescribe standard uniforms and attire for all of the franchisee's personnel?
Bhc Franchise · 2025 FDDAnswer from 2025 FDD Document
- (b) To enhance the customer experience at the Franchised BHC Restaurant and to protect Franchisor's reputation, Franchisor is entitled to prescribe standard uniforms and attire for all of Franchisee's personnel. Franchisee is required to obtain such uniforms and attire only from an e-Franchised BHC Restaurant set up by Franchisor or from other designated or approved manufacturers or distributors.
Source: Item 23 — Receipts (FDD pages 52–230)
What This Means (2025 FDD)
According to Bhc's 2025 Franchise Disclosure Document, Bhc has the right to mandate standard uniforms and attire for all of the franchisee's personnel. This is to enhance the customer experience at the Bhc Restaurant and to protect Bhc's reputation.
As a franchisee, you are required to obtain these uniforms and attire from an e-Bhc Restaurant set up by Bhc or from other designated or approved manufacturers or distributors. This ensures uniformity across all Bhc locations and helps maintain brand consistency.
This requirement is typical in franchising, as franchisors like Bhc aim to maintain a consistent brand image and customer experience across all locations. By controlling the uniforms and attire, Bhc can ensure that all employees present a unified and professional appearance, reinforcing the brand's identity and standards.