For Bhc, what is the dependency between online ordering and the Franchisor's website?

According to Bhc's 2025 Franchise Disclosure Document, online ordering for Bhc products can only be done through the authorized page on the franchisor's website. This means franchisees are required to use the Bhc website for online orders and cannot use any other platform.

This restriction ensures uniformity and quality control across all Bhc franchise locations. By centralizing online ordering through its own website, Bhc can maintain brand consistency, manage customer data, and implement system-wide promotions or menu changes more effectively. It also allows Bhc to monitor online sales and customer feedback, which can be used to improve the overall customer experience.

For a prospective franchisee, this means they will not have the flexibility to use third-party online ordering platforms or create their own website for online sales. While this might seem restrictive, it also simplifies the online ordering process and reduces the burden on the franchisee to manage their own online presence. Franchisees must ensure their operations are fully integrated with the Bhc website for online orders to function smoothly.

Furthermore, franchisees are prohibited from establishing an independent website or social networking media dedicated to marketing the franchised business or registering an internet domain using any of the marks. Any alternative distribution methods, including e-commerce, are subject to Bhc's prior written approval, which will be at Bhc's sole discretion.