What costs and expenses is the franchisee responsible for regarding the Franchisor's trainer(s) at the Bhc Restaurant?
Bhc Franchise · 2025 FDDAnswer from 2025 FDD Document
nchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, Franchisor will provide Franchisee with telephone and e-mail assistance at Franchisee's request or otherwise as Franchisor deems necessary to instruct in all phases of the operation of the Franchised Business. Franchisor's representatives may visit Franchisee's Franchised BHC Restaurant from time to time, but the frequency and duration of any such visits by Franchisor's representatives is in Franchisor's sole discretion.
- (b) After Franchisee opens and begins operating the Franchised Business at the Franchised BHC Restaurant, and upon reasonable notice, Franchisor may require attendance of Franchisee's designated personnel at training courses, seminars, conferences, or other programs other than Initial Training or mandatory meetings that Franchisor deem to be relevant or appropriate to the operation of the Franchised Business. Franchisee specifically agrees that only persons trained by Franchisor or under Franchisor's supervision will have overall responsibility for the operation of the Franchised BHC Restaurant and Franchised Business, and that Franchisee will send its General Manager, Principal Equity Operators, and other manager-level employees to Franchisor for additional training if Franchisor requests this. Franchisee shall be responsible for all accommodation, transportation, meals, daily allowances, and other costs and expenses for the Franchisor's trainer(s) to train the Franchisee's personnel at Franchised BHC Restaurant or such other location as designated by Franchisor in connection with such additional trainings.
- (c) In addition to updates to the Operations Manual, Franchisor may provide Franchisee with additional materials relating to the Franchised Business. Franchisor may also from time to time make available to Franchisee for purchase other materials relevant to the Franchised BHC Restaurant, the Franchised Business, and the System.
- (d) All costs and expenses (including travel, hotel, and meal) of Franchisee's attendees at any post-opening training, additional training, conferences, or meetings will be Franchisee's sole responsibility.
Source: Item 23 — Receipts (FDD pages 52–230)
What This Means (2025 FDD)
According to Bhc's 2025 Franchise Disclosure Document, the franchisee is responsible for specific costs related to the training of their personnel by Bhc's trainers. After the Bhc restaurant opens, if Bhc requires additional training for the franchisee's designated personnel, the franchisee must cover all accommodation, transportation, meals, daily allowances, and other costs and expenses for Bhc's trainers. This applies when the trainers are training the franchisee's personnel at the Bhc restaurant or another location designated by Bhc.
Prior to the restaurant opening, Bhc will visit the site for three on-site visits and a final "walk through" inspection. The franchisee is responsible for a USD $600 inspection fee, as well as all accommodation, transportation, meals, daily allowances, and other costs and expenses for Bhc's personnel in connection with these visits. This is limited to three times per franchised Bhc Restaurant.
If deficiencies are noted during the inspection, the franchisee must correct them within 30 days. The franchisee is also responsible for all costs associated with attendees at any post-opening training, additional training, conferences, or meetings. These attendees must have a demonstrable relationship to the management and operation of the franchised Bhc Restaurant.