Where can complaints concerning the content of the Bhc website be directed in California?
Bhc Franchise · 2025 FDDAnswer from 2025 FDD Document
OUR WEBSITE HAS NOT BEEN REVIEWED OR APPROVED BY THE CALIFORNIA DEPARTMENT OF FINANCIAL PROTECTION AND INNOVATION.
ANY COMPLAINTS CONCERNING THE CONTENT OF THIS WEBSITE MAY BE DIRECTED TO THE CALIFORNIA DEPARTMENT OF FINANCIAL PROTECTION AND INNOVATION AT WWW.DFPI.CA.GOV.
Source: Item 23 — Receipts (FDD pages 52–230)
What This Means (2025 FDD)
According to Bhc's 2025 Franchise Disclosure Document, for franchisees in California, complaints about the content of the Bhc website can be directed to the California Department of Financial Protection and Innovation. The specific website address provided for this purpose is WWW.DFPI.CA.GOV.
This information is part of a state-specific addendum included in the franchise agreement, highlighting areas where California law provides specific protections or requirements for franchisees. The disclosure emphasizes that the California Department of Financial Protection and Innovation has not reviewed or approved the Bhc website.
Prospective franchisees in California should take note of this contact information if they have concerns about the website's content or any related issues. It is also important to understand that the state of California provides certain legal rights and protections to franchisees, as outlined in the addendum.