What is the address of the Bhc Franchise Development Department to report unauthorized financial performance information?

According to Bhc's 2025 Franchise Disclosure Document, if a prospective franchisee receives any financial performance information or projections of future income that are not included in Item 19 of the FDD, they should report it to Bhc's Franchise Development Department. The contact address for the Franchise Development Department is 3435 Wilshire Blvd., Suite 460, Los Angeles, CA 90010. The phone number is 323-424-3733.

It is important to report any unauthorized financial performance information because Bhc does not authorize its employees or representatives to make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised Bhc Restaurants. The FDD stipulates that differing financial performance information may only be given if a franchisor provides the actual records of an existing Bhc Restaurant being considered for purchase, or if a franchisor supplements the information provided in Item 19 with details about possible performance at a particular location or under specific circumstances.

In addition to reporting unauthorized financial performance information to Bhc's Franchise Development Department, the FDD advises reporting such information to the Federal Trade Commission and the appropriate state regulatory agencies. This ensures that any misleading or unsubstantiated claims are properly investigated and addressed, protecting potential franchisees from making investment decisions based on inaccurate data.