Under what conditions is the Mystery Shopper fee payable for a Bft franchise?
Bft Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee | Amount | Due Date | Remarks |
|---|---|---|---|
| Mystery Shopper and Other Quality Control Programs | If charged, up to $500 per year | Within 30 days of demand | Payable only if we establish a mystery shopper program or other quality control mechanism or program, in which case we may require a franchisee to contribute up to $500/year to help defray the costs of such programs that are designed to preserve the goodwill and brand image. These fees are not currently imposed. |
Source: Item 6 — OTHER FEES (FDD pages 21–26)
What This Means (2025 FDD)
According to Bft's 2025 Franchise Disclosure Document, the Mystery Shopper fee is payable under specific conditions related to quality control. Currently, Bft does not impose this fee. However, if Bft establishes a mystery shopper program or other quality control mechanism, franchisees may be required to contribute up to $500 per year.
This contribution is intended to help cover the costs of programs designed to preserve the goodwill and brand image of Bft. The fee, if charged, is due within 30 days of demand from Bft.
For a prospective Bft franchisee, this means that while the fee is not currently in effect, it could be implemented in the future. Franchisees should be prepared for the possibility of this additional expense, up to $500 annually, if Bft decides to introduce such a program. It is important to note that the implementation of such a program is at Bft's discretion, and the fee is intended to defray the costs associated with maintaining brand quality and customer experience.