Are Bft studio franchisees restricted by confidentiality agreements from openly discussing their experiences with the Bft franchise system?

According to Bft's 2025 Franchise Disclosure Document, some franchisees have entered into confidentiality agreements that may limit their ability to openly discuss their experiences with the franchise system. Item 20 states that in the last three fiscal years, Bft franchisees entered into confidentiality agreements restricting their ability to speak openly about their experiences.

This means that a prospective franchisee may not be able to get completely candid feedback from all current and former Bft franchisees. The FDD advises potential franchisees to be aware that not all current and former franchisees will be able to communicate freely due to these agreements.

It is common practice for franchisors to include confidentiality clauses in franchise agreements to protect trade secrets, operational methods, and other proprietary information. However, these clauses can also limit transparency and make it more difficult for potential franchisees to conduct thorough due diligence. Prospective franchisees should consider this when evaluating the Bft franchise opportunity and attempt to speak with a range of current and former franchisees to get a balanced perspective, keeping in mind that some may be restricted in what they can share.