Does Bft specify how frequently the franchisee must update the franchisor about the Designated Manager's contact information?
Bft Franchise · 2025 FDDAnswer from 2025 FDD Document
- B. Designated Manager; Designated Manager Training Program. If Franchisee (or one of its Operating Principals) is not or does not intend to be on-site at the Studio during normal business hours to manage the day-to-day operations of its Studio (including, for example, where Franchisee owns or is affiliated with owners of multiple open BFT Studios), then Franchisee must appoint a "Designated Manager" for the Studio who will be responsible for the day-to-day operation of, and only for, the Studio. Each Designated Manager must attend and complete, to Franchisor's satisfaction, Franchisor's designated manager training program prior to assuming the Designated Manager responsibilities (the "Designated Manager Training Program"). Franchisor does not charge a Training Fee for Franchisee's initial Designated Manager's participation in the Designated Manager Training Program.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 56–57)
What This Means (2025 FDD)
The 2025 Bft Franchise Disclosure Document does not specify how frequently a franchisee must update the franchisor regarding the Designated Manager's contact information. However, the document does state that if the franchisee (or one of its operating principals) does not intend to be on-site at the studio during normal business hours to manage the day-to-day operations, then the franchisee must appoint a "Designated Manager" for the studio. This manager will be responsible for the daily operation of the studio.
Each Designated Manager must attend and complete Bft's designated manager training program before assuming their responsibilities. The franchisor does not charge a training fee for the initial Designated Manager's participation in this program.
While the FDD does not explicitly state the frequency of contact information updates, it is implied that Bft needs to have current contact information for the Designated Manager to ensure proper communication and operational oversight. A prospective franchisee should clarify with Bft the required frequency and method for updating the Designated Manager's contact information to maintain compliance with the franchise agreement.