Can Bft require a franchisee to attend additional training?
Bft Franchise · 2025 FDDAnswer from 2025 FDD Document
D. Ongoing/Refresher and Other Additional Training. Franchisor may provide or request that Franchisee and certain of its management personnel attend and complete up to five (5) days of additional/refresher training each year, but Franchisor will not charge Franchisee a Training Fee in connection with such required training.
If Franchisor determines that Franchisee is operating the Studio in a manner that is not consistent with the terms of this Agreement or the Learning Management System, or if Franchisee is otherwise in material default of this Agreement, Franchisor may also require that Franchisee, its Designated Manager (if applicable) and/or certain Authorized Instructors of the Studio attend and complete up to five (5) additional days of training at (a) Franchisor's designated training facility, (b) the Studio, or (c) other location Franchisor designates, that is designed to address the default or other noncompliance issue (the "Remedial Training").
Franchisor may require Franchisee and its designated trainees to pay Franchisor its then-current Training Fee in connection with attending Remedial Training.
- D. Discretionary On-Site Assistance.
For the Studio's Soft Opening, Franchisor may send one (1) or more representatives to the Studio to (i) provide assistance and recommendations regarding the opening and initial operations of the Studio, and/or (ii) provide additional or refresher training associated with the Initial Training Program and/or the Pre-Opening Instructor Training, all as Franchisor determines appropriate in its discretion (collectively, the "Discretionary On-Site Assistance").
In the event Franchisor notifies Franchisee that it will be providing the Discretionary On-Site Assistance, such assistance typically lasts one (1) to two (2) days and Franchisee must ensure that Franchisee (or its Operating Principal) and all other management personnel are in attendance at the Studio during those days.
Source: Item 23 — RECEIPTS (FDD pages 79–265)
What This Means (2025 FDD)
According to Bft's 2025 Franchise Disclosure Document, Bft may require franchisees and their management personnel to attend additional training under certain circumstances. Bft may request or require that franchisees and certain management personnel attend up to five days of additional/refresher training each year. However, Bft will not charge a training fee for this required training. This ongoing training is designed to keep franchisees updated on the latest standards and practices within the Bft system.
In addition to the ongoing/refresher training, Bft can also mandate remedial training if the franchisee is not operating the studio in accordance with the franchise agreement or the Learning Management System, or if the franchisee is in material default of the agreement. This remedial training can require the franchisee, their designated manager, and/or authorized instructors to attend up to five additional days of training. This training can take place at Bft's designated training facility, the franchisee's studio, or another location designated by Bft. However, Bft may require the franchisee and its designated trainees to pay its then-current Training Fee in connection with attending Remedial Training.
Furthermore, Bft may provide discretionary on-site assistance during the studio's soft opening, which may include additional or refresher training associated with the Initial Training Program and/or the Pre-Opening Instructor Training. Franchisees must ensure that they (or their Operating Principal) and all other management personnel are in attendance at the studio during those days. It is important for prospective franchisees to understand these training requirements and factor in the time and potential costs associated with attending these additional training sessions.