What is the purpose of Bft's Discretionary On-Site Assistance?

According to Bft's 2025 Franchise Disclosure Document, Bft will provide continuing advisory assistance and information to franchisees in the development and operation of their studios as Bft deems advisable at its discretion. This assistance may be provided through directives, system bulletins, meetings and seminars, telephone, computer, e-mail, and fax.

This discretionary assistance is a crucial aspect of the Bft franchise system, offering franchisees ongoing support beyond the initial training period. By providing advisory assistance and information, Bft aims to ensure that franchisees have access to the latest best practices, operational guidance, and marketing strategies. This support helps franchisees to effectively manage and grow their studios, maintain brand consistency, and deliver high-quality services to their customers.

The availability of assistance via various channels such as telephone, computer, e-mail, and fax ensures that franchisees can easily reach out to Bft for help and receive timely responses to their queries. However, the FDD states that this assistance will be provided subject to the availability of Bft's personnel. While Bft commits to providing support, franchisees should be aware that the level and speed of assistance may vary depending on the franchisor's resources and priorities.

Overall, Bft's discretionary on-site assistance is designed to support franchisees in the ongoing development and operation of their studios. While the franchisor retains discretion over the nature and extent of this assistance, it represents a valuable resource for franchisees seeking guidance and support in navigating the challenges of running a Bft studio.