When might Bft provide 'Discretionary On-Site Assistance'?
Bft Franchise · 2025 FDDAnswer from 2025 FDD Document
If Franchisor determines that Franchisee is operating the Studio in a manner that is not consistent with the terms of this Agreement or the Learning Management System, or if Franchisee is otherwise in material default of this Agreement, Franchisor may also require that Franchisee, its Designated Manager (if applicable) and/or certain Authorized Instructors of the Studio attend and complete up to five (5) additional days of training at (a) Franchisor's designated training facility, (b) the Studio, or (c) other location Franchisor designates, that is designed to address the default or other noncompliance issue (the "Remedial Training").
Franchisor may require Franchisee and its designated trainees to pay Franchisor its then-current Training Fee in connection with attending Remedial Training.
Source: Item 23 — RECEIPTS (FDD pages 79–265)
What This Means (2025 FDD)
According to Bft's 2025 Franchise Disclosure Document, Bft may determine that a franchisee is not operating their studio in accordance with the franchise agreement or the Learning Management System. If the franchisee is in material default of the agreement, Bft may require the franchisee, their Designated Manager, or Authorized Instructors to attend up to five additional days of training. This Remedial Training can take place at Bft's designated training facility, at the franchisee's studio, or at another location designated by Bft.
This additional training is designed to address the specific default or noncompliance issue. Bft also retains the right to charge the franchisee its then-current Training Fee for attending this Remedial Training. This means that if a franchisee is not following the operational guidelines or is in breach of the agreement, they may be compelled to undergo further training, potentially at their own expense, to rectify the situation.
This policy highlights the importance of adhering to Bft's operational standards and the guidelines outlined in the Learning Management System. It also serves as a mechanism for Bft to ensure consistency and quality across all franchise locations. Franchisees should be aware that non-compliance can lead to mandatory additional training and associated costs.