How many hours of on-the-job training are dedicated to Retail in the Bft initial training program?
Bft Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition to completing the Initial Training Program, as appropriate, you must ensure that any individuals that are expected to provide Approved Services at your Studio, participate in and complete the Pre-Opening Instructor Training that, as of the Issue Date, is at least partially provided online. In successfully completing the Pre-Opening Instructor Training, each individual will be considered an Authorized Instructor. We estimate that the Pre-Opening Instructor Training will include approximately 17 hours of online instruction and 16 hours of in-studio training, for a total of 33 hours (not including the additional 8 hours that must be completed by each Head Coach). A "Head Coach" is an individual who (1) attends and completes Pre-Opening Instructor Training and the Fundamentals Training Program; and (2) is otherwise approved by us as a Head Coach. Our then-current criteria and conditions for an individual who desires to become a Head Coach will be set forth in our Learning Management System. Currently, our Pre-Opening Instructor Training is held virtually, but we may require you to attend an inperson training in the future.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 37–50)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Bft's training program includes several modules, but the document does not specify the number of hours dedicated to retail-specific on-the-job training. The FDD details the Pre-Opening Instructor Training, which involves approximately 17 hours of online instruction and 16 hours of in-studio training, totaling 33 hours. There is also mention of additional training for Head Coaches, but the content is not specified.
While the FDD outlines the general training structure and hours for instructors and managers, it lacks specific details on retail training. This absence of detail means prospective franchisees need to seek clarification from Bft regarding the retail training component. Understanding the retail training hours is crucial for franchisees to effectively manage the sales and customer service aspects of their Bft studio.
To gain a clearer understanding, potential franchisees should ask Bft for a detailed breakdown of the training curriculum, specifically focusing on the retail training hours and content. This information will help in assessing the preparedness of staff for handling sales, customer interactions, and other retail-related tasks. Knowing the specifics of the retail training will enable franchisees to better plan their staffing and operational strategies.