How many hours of classroom training does Bft provide for Sales: Member Onboarding & Retention?
Bft Franchise · 2025 FDDAnswer from 2025 FDD Document
| Obligation | Section in | |||
|---|---|---|---|---|
| Section in Franchise Agreement | Multi-Unit Agreement | Disclosure Document Item | ||
| Territorial development and | Sections 8.7 and 15.1.B(12) | Sections 2.C and 2.D, Exhibit A | Item 12 | |
| k. | ||||
| sales quotas | ||||
| Ongoing product/service | Sections 6.5 and 8.4 | Not Applicable | Items 8 and 11 | |
| l. | ||||
| purchases | ||||
| Maintenance, appearance and | Sections 7.1 and 8.1 | Not Applicable | Items 6 and 17 | |
| m. | ||||
| remodeling requirements | ||||
| n. Insura nce | Sections 10.5 and 15.1.B(8) | Not Applicable | Items 6, 7 and 8 | |
| o. Adve rtising and Fund | Article 9, Sections 5.6 and 15.1.B(5) | Not Applicable | Items 6 and 11 | |
| p. Indem nification | Sections 4.1, 6.9, 7.1.E, 11.2, 15.4, and Exhibit 3 | Section 7.B | Item 6 | |
| Owner’s participation/ q. management/staffing | Sections 2.2.B, 5.5.A, 5.5.B, 8.3, and 8.6 | Article 1 | Item 15 | |
| r. Recor ds and reports | Section 10.1 | Article 10 | Item 11 | |
| s. Inspe ctions and audits | Sections 8.2 and 10.2 | Not Applicable | Items 11 | |
| t. Trans fer | Section 13.1.B(3), Article 14, and Section 15.1.A(6) | Article 9 | Items 6 and 17 | |
| u. Renew al | Section 3.2 | Not Applicable | Item 17 | |
| v. Post- termination obligations | Article 13 and Section 15.3 | Section 8.C | Item 17 | |
| w. Non-c ompetition covenants | Article 13, Sections 15.1.A(13) and 15.3.G | Article 6 | Item 17 | |
| x. Dispu te resolution | Article 16 | Article 12 | Item 17 | |
| y. Guara ntee | Section 2.2.B and Exhibit 3 Initial Training Program Owner/Operator Training Module | Exhibit B | Item 1, Exhibit D | |
| Subject | Hours of | Hours of | ||
| Classroom Training | On-the-Job Training | Location | ||
| Introductions & Tour | 0.5 | 0.0 | At our headquarters in Irvine, CA or at a location to complete training virtually | |
| Construction Support | 1.0 | 0.0 | At our headquarters in Irvine, CA or at a location to complete training virtually | |
| Marketing: Platforms | 2.0 | 0.0 | At our headquarters in Irvine, CA or at a | |
| Review | location to complete training virtually | |||
| Marketing: Marketing | 2.0 | 0.0 | At our headquarters in Irvine, CA or at a | |
| Initiatives | location to complete training virtually | |||
| Retail | 1.0 | 0.0 | At our headquarters in Irvine, CA or at a location to complete training virtually | |
| Operations | 4.0 | 0.0 | At our headquarters in Irvine, CA or at a location to complete training virtually | |
| Sales: Sales Timeline & | 1.0 | 0.0 | At our headquarters in Irvine, CA or at a | |
| Process | location to complete training virtually | |||
| Sales: L.A.S.E.R. Sales | 2.0 | 0.0 | At our headquarters in Irvine, CA or at a | |
| Process | location to complete training virtually | |||
| Initial Training Program | ||||
| Owner/Operator Training Module | ||||
| Subject | Hours of | Hours of | ||
| Classroom Training | On-the-Job Training | Location | ||
| Sale |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 37–50)
What This Means (2025 FDD)
According to Bft's 2025 Franchise Disclosure Document, the Owner/Operator Training Module includes 1 hour of classroom training dedicated to Sales: Member Onboarding & Retention. This training is part of a broader 20-hour initial training program for owner/operators.
The training takes place either at Bft's headquarters in Irvine, CA, or virtually. This segment is designed to equip franchisees with the knowledge and skills necessary to effectively onboard new members and retain existing ones, which is crucial for the long-term success of the Bft studio.
Prospective franchisees should consider this training as a foundational element for managing sales and customer relationships. While the FDD specifies the classroom hours, it does not detail the specific topics covered within the Member Onboarding & Retention training. It would be prudent for potential franchisees to inquire about the curriculum and materials provided during this training to fully understand its scope and content.