What happens to the statute of limitations and arbitration filing fee deadlines while engaging in the internal dispute resolution process with Bft?

According to Bft's 2025 Franchise Disclosure Document, the statute of limitations and any arbitration filing fee deadlines are tolled while the parties engage in the internal dispute resolution process. This means that the time you have to file a lawsuit or arbitration claim is paused during the period you are attempting to resolve the dispute internally with Bft.

This provision protects franchisees by ensuring they do not lose their right to sue or arbitrate due to time constraints while attempting to resolve issues through Bft's internal processes. It encourages open communication and good-faith negotiation without the pressure of looming deadlines. The internal dispute resolution process involves the parties using good faith efforts to discuss and resolve the claim or dispute informally for a reasonable period, which shall be no more than sixty (60) days unless mutually extended by the Parties.

It is important for a prospective franchisee to understand the specific procedures and timelines for this internal dispute resolution process, as well as the conditions under which the tolling of the statute of limitations and arbitration filing fee deadlines applies. Franchisees should also be aware of any state-specific regulations that may affect these provisions.