What is 'Discretionary On-Site Assistance' that Bft may provide?

According to Bft's 2025 Franchise Disclosure Document, Bft will provide continuing advisory assistance and information to franchisees in the development and operation of their studios as Bft deems advisable in its discretion. This assistance can be provided through various channels, including directives, system bulletins, meetings and seminars, telephone, computer, e-mail, fax, personal visits, newsletters, or manuals.

This means that Bft franchisees can expect ongoing support from the franchisor in various forms to help them manage and grow their businesses. The specific type and frequency of assistance are at Bft's discretion, so franchisees should not expect a guaranteed level of support. However, the FDD outlines a range of potential support methods, suggesting that Bft is committed to providing franchisees with the resources they need.

It is important for prospective franchisees to understand that while Bft offers continuing assistance, the exact nature and extent of this support are not guaranteed. Franchisees should proactively seek assistance when needed and maintain open communication with Bft to ensure they receive the necessary guidance. Additionally, franchisees should familiarize themselves with all available resources, such as the Learning Management System, system bulletins, and manuals, to maximize the benefits of Bft's support system.