Who designates the supplier for the membership accounting, cost control, point-of-sale system and inventory control systems (the "POS/Inventory System") that Bft franchisees must use?
Bft Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee further agrees to install at its expense and use the membership accounting, cost control, point-of-sale system and inventory control systems (the "POS/Inventory System") through the supplier Franchisor designates.
The designated, or approved, supplier(s) for these services will be updated in the Learning Management System as changes are made.
Throughout the Term, Franchisee will also be required to pay Franchisor's then-current designated provider for the software that Franchisor prescribes for use in connection with the Studio and the POS/Inventory System, which may be modified upon reasonable written notice to Franchisee.
Source: Item 23 — RECEIPTS (FDD pages 79–265)
What This Means (2025 FDD)
According to Bft's 2025 Franchise Disclosure Document, Bft designates the supplier for the membership accounting, cost control, point-of-sale system, and inventory control systems, which are collectively referred to as the "POS/Inventory System". Franchisees are required to install and use this system at their own expense. The specific designated or approved suppliers for these services are kept up-to-date in Bft's Learning Management System, and franchisees are expected to stay current with these updates.
Furthermore, Bft franchisees are obligated to use the software prescribed by Bft for both the studio operations and the POS/Inventory System. This software may be modified by Bft with reasonable written notice to the franchisee. This ensures that all Bft studios operate with a standardized system for managing memberships, costs, sales, and inventory.
For a prospective franchisee, this means they will not have the freedom to choose their own POS/Inventory System or software. They must use the systems designated by Bft. It is important for potential franchisees to understand the costs associated with these systems and any ongoing fees for software or updates. They should also inquire about the process for software modifications and how those changes will be communicated and implemented.