Is the franchisee solely responsible for the acquisition, operation, maintenance, and upgrading of the Computer System for their Beyond Juicery Eatery restaurant?
Beyond_Juicery_Eatery Franchise · 2025 FDDAnswer from 2025 FDD Document
we designate the change or enhancement to the POS you may be required to make certain payments to us or our Designated Suppliers. You must obtain and use in your Restaurant, a computer system ("Computer System") to host the required POS and required software and applications. The POS and Computer System will generate reports on sales and expenses of the Restaurant. You will be solely responsible for the acquisition, operation, maintenance, and upgrading of the Computer System. Neither we nor any affiliate or third party is obligated to provide ongoing maintenance, repairs, or updates for your Computer System. We currently do not require that you purchase a maintenance, repair, update service contract for the Computer System, b
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 34–42)
What This Means (2025 FDD)
According to Beyond Juicery Eatery's 2025 Franchise Disclosure Document, the franchisee is indeed responsible for the computer system. Specifically, the franchisee is solely responsible for the acquisition, operation, maintenance, and upgrading of the Computer System used in their Beyond Juicery Eatery restaurant. The franchisor, nor any affiliate or third party, has no obligation to provide ongoing maintenance, repairs, or updates for the franchisee's Computer System.
Beyond Juicery Eatery requires franchisees to obtain and use a computer-based point-of-sale (POS) system in their restaurants, which must provide the franchisor with independent access to all of the franchisee's financial information. Franchisees must also purchase, subscribe to, and install a POS polling application that allows the franchisor access to daily sales and labor information. The franchisor reserves the right to designate changes or enhancements to the POS system, which may require the franchisee to make certain payments to the franchisor or its designated suppliers.
The Computer System and POS system are designed to generate reports on the sales and expenses of the Beyond Juicery Eatery restaurant. While Beyond Juicery Eatery does not currently require franchisees to purchase a service contract for the Computer System, they reserve the right to do so in the future. The FDD estimates the current annual cost of a service contract to be approximately $1,500. The technology required includes POS terminals, kiosks, kitchen display screens, printers, a desktop computer, a printer/scanner, a dedicated broadband connection, and an email account for the Restaurant Franchisee Designate.