What specific software must a Beverly Anns Cookie franchisee use in the operation of the business?
Beverly_Anns_Cookie Franchise · 2025 FDDAnswer from 2025 FDD Document
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Computer System
You must have regular access to a computer that is capable of connecting to the internet for the operation of your Beverly Ann's Business. You may use a computer that you own. If you choose to purchase a computer, we estimate the cost to range up to $1,000. You are responsible for implementing and maintaining all necessary cybersecurity measures, including anti-virus protection, for your computer system to protect against unauthorized access and data breaches, in compliance with applicable laws and our guidelines. You may need to buy and/or license third-party software such as QuickBooks and Microsoft Office to use in the operation of your Beverly Ann's Business. You must use the KonaOS software. You must also use our designated point-of-sales hardware and/or software ("POS System") and vendor, currently Square. We reserve the right to specify required computer hardware or software and to specify other computer-related standards in the future. Franchisees are required to use the Square POS for all in person payment processing and point of sale services. We may require you to purchase other POS hardware and/or software in the future. Beverly Ann's will not have independent access to the information generated by or stored in your computer, but you are required to provide sales and other reports that we require in the Brand Manual. You must periodically check your email and the portion of our website devoted to franchise owners. We reserve the right to market and sell over the internet. You must use any payment ven
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 37–43)
What This Means (2025 FDD)
According to the 2025 Beverly Anns Cookie Franchise Disclosure Document, franchisees must use specific software to operate their business. Specifically, franchisees are required to use the KonaOS software. In addition to KonaOS, franchisees must use the designated point-of-sales (POS) hardware and/or software provided by the vendor Square. The use of Square POS is mandatory for all in-person payment processing and point-of-sale services.
Beverly Anns Cookie may also require franchisees to purchase or license third-party software such as QuickBooks and Microsoft Office. While not explicitly mandated, these programs may be necessary for managing the business's finances and administrative tasks. The franchisor retains the right to specify additional required computer hardware or software and other computer-related standards in the future, meaning franchisees should remain aware of potential changes to these requirements.
While Beverly Ann's Cookie will not have independent access to the information generated or stored in the franchisee's computer, franchisees are obligated to provide sales and other reports as required in the Brand Manual. Franchisees must also periodically check their email and the portion of the Beverly Ann's Cookie website dedicated to franchise owners. This ensures franchisees stay informed about updates and communications from the franchisor. These requirements ensure that franchisees maintain a consistent and compliant technological environment for their Beverly Ann's Cookie business.