Can Beverly Anns Cookie require franchisees to pay additional fees for training or assistance?
Beverly_Anns_Cookie Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Provide additional training to you for newly-hired personnel regarding the Beverly Ann's Cookie brand and System Standards through our learning management system, refresher training courses, and additional training or assistance that you need or request, subject to our discretion. We may require you to pay additional fees for this training or assistance (Franchise Agreement – Section 8).
Training
Initial Training
Your Managing Owner (defined in Item 15) and any designated manager or representative that we require must complete the training program to our reasonable satisfaction before you open your Beverly Ann's Business. You will be enrolled in the initial training program which we call "Beverly Ann's Culinary Class." We provide initial training at no cost for one attendee. We will pay for hotel and airfare for one attendee for our initial training program in Florence, Kentucky; however, you are responsible for all other expenses to attend the initial training program, including any ground transportation, food and similar expenses. Franchisees that purchase existing Beverly Ann's Cookie Franchises as a result of a transfer are also required to attend Beverly Ann's Culinary Class and are responsible for their own travel and hotel expenses. Initial training classes are held whenever necessary to train new franchisees. You will not receive any compensation or reimbursement for services or expenses for participation in the initial training program. You are responsible for all expenses for any additional attendees to attend any training program,
Ongoing Training
We may require that you, designated managers, and other employees periodically attend system wide refresher or additional training courses. Some of these courses may be optional, while others may be required. If you appoint a new designated manager, that person must attend and successfully complete our initial training program before assuming responsibility for the management of your Beverly Ann's Business. If we conduct an inspection of your Beverly Ann's Business and determine you are not operating in compliance with the Franchise Agreement or our System Standards, we may require you to temporarily close your Beverly Ann's Business, and we may require that you attend remedial training that addresses your operational deficiencies and pass our inspection before reopening. You may also request that we provide additional training (either at corporate headquarters or at your Beverly Ann's Business). You are responsible for costs and expenses for all training att
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEM, AND TRAINING (FDD pages 37–43)
What This Means (2025 FDD)
According to Beverly Anns Cookie's 2025 Franchise Disclosure Document, Beverly Anns Cookie may require franchisees to pay additional fees for training or assistance. Specifically, Beverly Anns Cookie may provide additional training to franchisees for newly-hired personnel regarding the Beverly Ann's Cookie brand and System Standards through their learning management system, refresher training courses, and additional training or assistance that the franchisee needs or requests, subject to Beverly Ann's Cookie's discretion. Beverly Anns Cookie may require franchisees to pay additional fees for this training or assistance.
Beverly Anns Cookie provides initial training at no cost for one attendee, and will pay for hotel and airfare for one attendee for the initial training program in Florence, Kentucky. However, the franchisee is responsible for all other expenses to attend the initial training program, including any ground transportation, food and similar expenses. Franchisees that purchase existing Beverly Ann's Cookie Franchises as a result of a transfer are also required to attend Beverly Ann's Culinary Class and are responsible for their own travel and hotel expenses. The franchisee is responsible for all expenses for any additional attendees to attend any training program, including lodging, transportation, food, and similar expenses.
Beverly Anns Cookie may require that franchisees, designated managers, and other employees periodically attend system wide refresher or additional training courses. Some of these courses may be optional, while others may be required. If a franchisee appoints a new designated manager, that person must attend and successfully complete Beverly Ann's Cookie's initial training program before assuming responsibility for the management of the Beverly Ann's Business. If Beverly Anns Cookie conducts an inspection of a Beverly Ann's Business and determine the franchisee is not operating in compliance with the Franchise Agreement or their System Standards, Beverly Anns Cookie may require the franchisee to temporarily close their Beverly Ann's Business, and they may require that the franchisee attend remedial training that addresses their operational deficiencies and pass their inspection before reopening. Franchisees may also request that Beverly Anns Cookie provide additional training (either at corporate headquarters or at their Beverly Ann's Business). Franchisees are responsible for costs and expenses for all training.