Is the payment for Beverly Anns Cookie branded merchandise refundable?
Beverly_Anns_Cookie Franchise · 2025 FDDAnswer from 2025 FDD Document
quipment
You must purchase an initial inventory pack which includes a supply of cookies, baking sheets, storage tubs and other related supplies to begin your baking adventure. In addition, you are required to purchase a graphics package, and a Beverly Ann's Cookie welcome box that includes branded t-shirt uniforms from us before you begin operation of your Beverly Ann's Business. The cost of the initial inventory, graphics package and welcome box is $10,995 and must be paid prior to the beginning operation of your Beverly Ann's Business. This payment is uniform and nonrefundable.
Optional Inventory
You may purchase additional Beverly Ann's Cookie branded merchandise from us including jackets, polos, shirts and hats for approximately $225, depending on the quantity you purchase. You may purchase these items at any time, including prior to opening your Beverly Ann's Business. These payments are uniform and nonrefundable.
Source: Item 5 — INITIAL FEES (FDD pages 13–15)
What This Means (2025 FDD)
According to Beverly Anns Cookie's 2025 Franchise Disclosure Document, payments for certain branded merchandise are nonrefundable. Specifically, the initial inventory pack, graphics package, and welcome box, which includes branded t-shirt uniforms, costs $10,995 and is nonrefundable. Franchisees must purchase these items before beginning operations.
Additionally, franchisees may purchase extra Beverly Anns Cookie branded merchandise like jackets, polos, shirts, and hats. The cost for these additional items is approximately $225, depending on the quantity purchased. These payments are also uniform and nonrefundable, regardless of when they are purchased, including before the Beverly Anns Cookie business opens.
This nonrefundable policy means that a Beverly Anns Cookie franchisee will not receive a refund for these branded merchandise items under any circumstances. This is a fairly standard practice in franchising, as these items are often custom-made or specifically branded for the franchise system. Prospective franchisees should carefully consider the quantities they order, as they will not be able to return unsold or unwanted merchandise for a refund.