If Beverly Anns Cookie requires additional training, will the franchisee have to pay a fee?
Beverly_Anns_Cookie Franchise · 2025 FDDAnswer from 2025 FDD Document
e for providing training and may require you to reimburse us for our associated costs and expenses. Any new Managing Owner or Designated Manager must also complete the training required for all new managers before assuming responsibility for the management of your Franchised Business. If any of your attendees are unable to complete Initial Training to our satisfaction, we may terminate this Franchise Agreement without refunding your Initial Franchise Fee. If you own multiple Franchised Businesses, we will provide the Initial Training only for the first Franchised Business that you open.
We reserve the right to vary the length and content of the Initial Training as we deem appropriate in our sole discretion based on the experience of the attendee. We shall determine the scheduling, exact duration, contents and manner of the Initial Training in our discretion and may delay your attendance until a suitable time near the grand opening date for your Franchised Business in our discretion.
Additional Training
We may offer periodic refresher training courses or develop additional training courses. Attendance at these training programs may be optional or mandatory. You may be required to pay our then-current fee for this training as specified in our Brand Manual.
Requested Training
Upon your written request, we may provide additional assistance or training to you at a mutually convenient time.
Source: Item 23 — RECEIPTS (FDD pages 57–235)
What This Means (2025 FDD)
According to Beverly Anns Cookie's 2025 Franchise Disclosure Document, franchisees may be required to pay a fee for additional training in certain circumstances. The franchisor may offer periodic refresher or additional training courses, and attendance may be either optional or mandatory. Franchisees may have to pay the then-current fee for this training, as detailed in the Brand Manual.
If a franchisee requests additional assistance or training, Beverly Anns Cookie may provide it at a mutually convenient time, but the franchisee may be required to pay the then-current fee as specified in the Brand Manual. Furthermore, if Beverly Anns Cookie determines that a franchisee is not operating their Franchised Business in compliance with the Franchise Agreement or the Brand Manual, they may require the franchisee, their employees, and other designees to attend remedial training. In this case, the franchisee must pay the then-current training fee as specified in the Brand Manual.
In all training and conference scenarios, the franchisee is responsible for all expenses and costs incurred by their trainees, including wages, travel, lodging, food, and living expenses. Additionally, the franchisee agrees to reimburse Beverly Anns Cookie for all expenses and costs they incur to travel to the franchisee's business, including travel, food, lodging, and living expenses. This means that franchisees should budget not only for potential training fees but also for all associated travel and accommodation costs for themselves and their staff.