Is Beverly Anns Cookie allowed to modify or discontinue the System Website at any time?
Beverly_Anns_Cookie Franchise · 2025 FDDAnswer from 2025 FDD Document
nformation (defined below).
While the Brand Manual is intended to protect our reputation and goodwill of the Marks, you will be responsible for the day-to-day operation of your Franchised Business and the Brand Manual is not designed to control the day-to-day operation of the Franchised Business.
General Guidance
We will, upon reasonable request, provide advice or guidance regarding your Franchised Business's operation based on reports or inspections or communications with you. We will provide reasonable marketing consulting, guidance and support throughout the Term we deem appropriate. Any advice will be given during our regular business hours and via written materials, electronic media, telephone or other methods, in our discretion.
We maintain a staff to manage and operate the Beverly Ann's Cookie Truck System and our staff members can change as employees come and go. We cannot guarantee the continued participation by or employment of any of our shareholders, directors, officers, employees or staff
Source: Item 23 — RECEIPTS (FDD pages 57–235)
What This Means (2025 FDD)
According to Beverly Anns Cookie's 2025 Franchise Disclosure Document, Beverly Ann's Cookie retains the right to modify or discontinue the System Website at any time and at their sole discretion. The System Website will include information about the franchisee's business that Beverly Ann's Cookie deems appropriate. Beverly Ann's Cookie is only required to reference the franchisee's business on their System Website if the franchisee is in full compliance with the Franchise Agreement and all System standards.
Beverly Ann's Cookie will own the System Website, including any webpages for the franchisee's business, and the domain names. Franchisee websites are intended to be accessed only through this System Website. Franchisees must obtain and use at least one Beverly Ann's Cookie Truck email address from Beverly Ann's Cookie and pay the then-current fee, which is currently $216 per year (or $18 per month) per email address. This fee is due at the same time as the Royalty, and Beverly Ann's Cookie reserves the right to increase this fee with 30 days' written notice.
This means that Beverly Ann's Cookie has significant control over the online presence of its franchisees. While Beverly Ann's Cookie is expected to maintain a website, they can change or remove it at any time. Franchisees are required to use Beverly Ann's Cookie's email addresses and pay associated fees, which can be increased with notice. Prospective franchisees should consider the implications of these terms, including the potential for increased costs and the reliance on Beverly Ann's Cookie for their online presence.