Under what conditions might Better Blend charge a fee for providing advice to franchisees after opening?
Better_Blend Franchise · 2024 FDDAnswer from 2024 FDD Document
e responsibility. (Section 7.5)
- C. Improving and developing your business; resolving operating problems you encounter. If you request, we will provide advice to you (by telephone or electronic communication) regarding improving and developing your business, and resolving operating problems you encounter, to the extent we deem reasonable. If we provide in-person support in response to your request, we may charge a fee (currently $600 per day) plus any out-of-pocket expenses (such as travel, lodging, and meals for our employees providin
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–27)
What This Means (2024 FDD)
According to Better Blend's 2024 Franchise Disclosure Document, Better Blend will provide advice to franchisees regarding improving and developing their business and resolving operating problems they encounter, to the extent Better Blend deems reasonable. This advice is typically provided via telephone or electronic communication. However, if a franchisee requests in-person support, Better Blend may charge a fee for providing that support.
The fee for in-person support is currently $600 per day, plus reimbursement for any out-of-pocket expenses incurred by Better Blend employees. These expenses include travel, lodging, and meals. This means a franchisee needing on-site assistance from Better Blend should budget not only for the daily consulting fee but also for all associated travel costs.
This fee structure is fairly typical in franchising. Franchisors often provide remote support as part of the franchise agreement, but charge extra for on-site visits due to the increased cost to the franchisor. Prospective Better Blend franchisees should consider the potential need for on-site support and factor these potential costs into their financial projections.