What does Better Blend provide access to before opening?

[Item 11: FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING]

• A. Your site. We will review and advise you regarding potential locations that you submit to us. (Section 5.2). If you sign a Multi-Unit Development Agreement, we will approve the location of future sites and territories for those sites, and our then-current standards for sites and territories will apply. We are not obligated to further assist you in locating a site or negotiating the purchase or lease of the site.
  • (i) We generally do not own your premises and lease it to you.
  • (ii) If your site is not already known and approved by us when you sign your franchise agreement, then we and you will specify in your franchise agreement the area in which you must select a site (Franchise Agreement, Summary Page). We do not select your site. You must find a potential site and submit your site to us for

• approval, together with all information and documents about the site that we request.

When we accept a site, we will issue a Location Acceptance Letter (in the form of Attachment 2 to the Franchise Agreement).

• (iii) The factors we consider in approving sites are general location and neighborhood, competition, trade area demographics, traffic patterns, parking, size, physical characteristics of existing buildings, and lease terms.

• (iv) The time limit for us to approve or disapprove your proposed site is 30 days after you submit all of our required documents and information. (Section 6.1).

If we and you cannot agree on a site, you will be unable to comply with your obligation to develop and open the franchise by the deadline stated in the franchise agreement.

Unless we agree to extend the deadline, you will be in default and we may terminate your franchise agreement.

• (v) We are not obligated to assist you in conforming the premises of your site to local ordinances and building codes and obtaining any required permits.

This will be your responsibility.

• B. Constructing, remodeling, or decorating the premises.

We will advise you regarding the layout, design, and build-out of your business. (Section 5.2)

• D. Necessary equipment, signs, fixtures, opening inventory, and supplies. We will provide you a list of our specifications and approved suppliers for equipment, signs, fixtures, opening inventory, and supplies necessary to open your business. (Section 5.2) We do not provide these items directly; we only provide the names of approved suppliers.

We do not deliver or install these items.

• E. Brand Standards Manual.

We will give you access to our Brand Standards Manual in such format as we deem appropriate. (Section 5.1).

• F. Initial Training Program. We will conduct our initial training program. (Section 5.2).

The current initial training program is described below.

• G. Business plan review.

If you request, we will review your pre-opening business plan and financial projections. (Section 5.2)

• H. Market introduction plan.

We will advise you regarding the planning and execution of your market introduction plan. (Section 5.2)

• I. On-site opening support. We will have a representative provide on-site support for at least three days in connection with your business opening, at our expense (Section 5.2).

We are not obligated to provide opening support for your third or additional locations.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–27)